Program Manager

KLAMATH YOUTH DEVELOPMENT CENTER•Klamath Falls, OR

22d•$69,519 - $86,898•Onsite

About The Position

Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites. Vision: Sharing the power of mental wellbeing Mission: Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing. Welcoming community and a great place to raise a family.

Requirements

Ph.D., MA, MSW, or equivalent graduate degree in Psychology, Social Work, Counseling, or a related behavioral health field.
Qualified Mental Health Professional (QMHP) status in the State of Oregon.
Minimum of five (5) years of clinical experience.
Minimum of two (2) years of leadership, clinical supervision, or administrative experience.
Experience supervising professionals and managing program performance.

Nice To Haves

Experience leading access, intake, care navigation, or outpatient behavioral health services.
Experience managing budgets and departmental resources.
Experience utilizing performance metrics and data to improve outcomes.
Strong knowledge of clinical documentation and regulatory requirements.
Experience leading change initiatives and process improvement efforts.

Responsibilities

Provide direct supervision, coaching, and leadership to the Care Navigation team.
Conduct regular one-on-one meetings focused on support, accountability, and professional growth.
Be available to answer questions, provide guidance, and remove barriers to success.
Recruit, hire, onboard, develop, and retain high-performing employees.
Lead team meetings that promote communication, collaboration, and engagement.
Foster a culture of continuous learning, inclusion, and mutual respect.
Provide clinical supervision and consultation to assigned staff.
Ensure services are delivered according to agency standards, best practices, and ethical guidelines.
Conduct regular chart audits, note reviews, and quality assurance activities.
Support clinical decision-making and problem-solving related to complex cases.
Promote excellence in documentation, assessment, and treatment planning.
Monitor productivity standards, service delivery metrics, and clinical outcomes.
Utilize data to identify trends, opportunities, and areas for improvement.
Implement solutions that improve access, efficiency, and quality of care.
Ensure program goals, contractual expectations, and compliance standards are met.
Partner with leadership to advance organizational initiatives and strategic goals.
Develop and manage the Care Navigation program budget.
Ensure responsible stewardship of agency resources.
Oversee staffing plans, scheduling, and workload distribution.
Identify operational efficiencies while maintaining high-quality client care.
Support the long-term sustainability of services through sound fiscal management.