Program Manager

Clinical Care Options LLC• US,

2d•Hybrid

About The Position

The Program Manager assists in the day-to-day management of Decera insights and engagement education programs and medical communications programs. The position will support the development of virtual, live, and hybrid programs with a variety of tasks from program kick-off to post-program completion.

Requirements

Undergraduate degree and/or 2-3 years’ experience within project and/or account management
Knowledge of and skills in managing program life cycles
Skill and ability in budget development
Basic understanding of project financials
Strong interpersonal and communication skills (oral and written)
High energy level; ability to work with a sense of urgency
Ability to work independently and show initiative
Organizational skills and the ability to handle diverse takes with time demands
Strong Microsoft skills (Word, PowerPoint, Excel, and Outlook)

Responsibilities

Manages and executes multiple programs within assigned product offering to ensure all aspects are delivered on time, within budget, and of the highest quality. Working cross functional teams: account management, science, and other assigned stakeholders
Serves as the product expert to deliver high quality experience and execution
Can work in any product vertical, as needed
Understand program-level objectives and ensure program execution meets the objectives and expectations.
Applies critical thinking to develop and manage project timelines, based on the scope and delivery date. Align with account management on overall timelines to meet the client expectations
Collaborates effectively with internal shared services, external vendors, and partners to provide exceptional services and deliverables to our clients
Acquires and maintains knowledge of assigned clients' MLR process, standards, and timelines, stays attuned, and communicates changes to the process. Manages the MLR submission and approval process for assigned projects (if )
Faculty recruitment and relationship development (when required)
For assigned Activeer projects: HCP attendee qualification (live/virtual)
Establishes credibility and trusting, respectful working relationships
Establishes and facilitates good communication and information sharing between the various team members
Provides team with regular project updates and leads discussions for efficiencies to support quality and on-time delivery
Provides program information to project stakeholders and to the clients as needed
Displays critical thinking to solve challenges and problems, and consistently develops scenarios, and promotes solution-based alternatives and aligns with the strategy w/ management
Identifies best practices and efficiencies within the identified product offering(s)
Manages program against budget, and track revenue recognition goals.
Other tasks as assigned