Program Manager

St. Matthew's House•Naples, FL

23d•Onsite

About The Position

Oversees and directs the overall administration of Campbell Lodge. Is responsible for the day-to-day operations of the facility, including program, procedures, guidelines, food service, maintenance, and safety & security. Manages and monitors staff. Has primary responsibility for community relations and interagency events. Also serves as a spiritual leader for Campbell Lodge in spreading the message and commission of Jesus in Matthew 25. Ensures that the overall plans/goals adhere to the SMH mission statement, which is “providing a spiritual environment that is both compassionate and disciplined.” St. Matthew’s House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

Requirements

Bachelor’s Degree or equivalent work experience.
4+ years of experience in a non-profit ministry working directly with homeless individuals.
Works with confidential information – account numbers
Flow of work requires normal mental and visual capabilities.
The employee is required to handle, feel and/or reach with hands and arms, squatting, bending, and constantly moving on a regular basis.
The employee must frequently lift and/or move up to 25 pounds.
Employee must be able to stand for a minimum of 4 hours at a time, this includes doing rounds which requires a variable distance in walking.

Responsibilities

Oversight of Annual Budget for Campbell Lodge facility
Monitors and approves AP Invoices and P-Card expenses
Responsible for oversight and supervision of all Program Staff, Security Staff, and the Case Management Team
Maintains and communicates the weekly staff schedule
Conducts audits of documentation ensuring continuity and accuracy of notes
Oversees and maintains proper protocol and adherence to all policies and procedures as they relate to the shelter programs
Ensures proper maintenance of Campbell Lodge property
Maintains an open door policy with staff for listening, teaching and praying as need arises
Coaches staff and clients through personal example and discipleship
Performs annual reviews for all shelter Program Staff, Security Staff and Case Management Staff. Recommending pay increases and performance improvement plans if and when appropriate
Ensures that program fees remain current and waivers are properly processed
Approves appropriate housing for each client and makes appropriate changes as needed
Plan and coordinate onsite meetings and classes as needed
Obtains and utilizes volunteers and workshop presenters as needed
As needed, attends meetings with representatives of other agencies to keep the community up to date regarding SMH, as well as keeping SMH up to date on services provided through outside agencies
Maintains and develops relationships with outside vendors
Any additional tasks assigned by the Sr. Director of Programs and Housing