Program Manager - Veterans Adult Day Services

Veterans Multi-Service Center•Philadelphia, PA

21h•$0 - $71,500

About The Position

The Program Manager is responsible for the overall management and operation of The Perimeter, an adult day program at Veterans Multi-Service Center. This includes overseeing daily activities, staff supervision, ensuring compliance with relevant regulations and policies, managing the program budget, and fostering a therapeutic and supportive environment for participants.

Requirements

Master’s degree in social work, Gerontology, or a related field preferred.
Bachelor's degree with equivalent experience will be considered.
Minimum of three years of experience working with older adults or individuals with disabilities in a human services setting.
Prior supervisory experience required.
Experience with adult day programs or similar programs preferred.
Strong leadership, management, and organizational skills.
Excellent communication, interpersonal, and problem-solving skills.
Knowledge of best practices in adult day services and person-centered care.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and other relevant software.
Valid driver's license and reliable transportation.
Ability to work occasional evenings and weekends as needed.
Commitment to the mission of Veterans Multi-Service Center.
First Aid and CPR certification.

Nice To Haves

Master’s degree in social work, Gerontology, or a related field
Experience with adult day programs or similar programs

Responsibilities

Oversee the daily operations of Adult Day Services, ensuring the program meets the needs of its participants and adheres to all relevant regulations and policies.
Develop and implement program goals, objectives, and activities in alignment with the organization's mission and strategic plan.
Evaluate program effectiveness and make necessary adjustments to improve service delivery.
Stay informed about best practices and emerging trends in adult day services and related fields.
Explore opportunities to expand and enhance the program, including developing new services and partnerships.
Supervise and mentor program staff, including Program Coordinators, Case Managers, and other client services staff.
Provide guidance, support, and professional development opportunities to staff.
Conduct regular staff meetings, individual supervision sessions, and performance evaluations.
Foster a positive and collaborative team environment.
Ensure that participants receive high-quality, person-centered care and support that meets their individual needs.
Develop and implement individualized care plans in collaboration with participants, families, and other service providers.
Monitor participant progress, address concerns, and intervene when necessary to ensure well-being and safety.
Create a welcoming, engaging, and therapeutic environment for participants.
Manage the program budget effectively, ensuring financial stability and sustainability.
Maintain accurate records and documentation, including participant files, attendance logs, and financial reports.
Ensure compliance with all relevant regulations and policies, including those from funding sources and licensing agencies.
Build and maintain relationships with community partners, referral sources, and other stakeholders.
Represent the program and the organization at community events and meetings.
Advocate for the needs of older adults and individuals with disabilities.