Program Manager, Expert

PG&E•Houston, TX

21h•Hybrid

About The Position

The Program Manager manages aspects of program development, implementation, and operations, with a focus on developing and implementing emerging safety programs for Electric Transmission and Distribution (ET&D). The role oversees projects requiring advanced organizational and critical-thinking skills, project management experience, ET&D, WEO, Lean Implementation, and safety knowledge. It collaborates with Project Managers, Electric Functional Division leaders, key stakeholders, Operations Safety partners, and subject matter experts. The Electric Safety Excellence department provides safety program and project management for ET&D. It partners with Operations Safety, Electric leadership, stakeholders, and sister-functional areas to offer strategic guidance and improve safety culture and performance through waste and risk reduction, collaboration, and interdependence. The Program Manager provides subject-matter expertise and counsel to Electric leadership, coaches less experienced employees, and solves complex problems with innovative solutions. The position provides strategic leadership, leads program goals and metrics, aligns goals across the organization, and organizes project teams to influence safety-program direction and decisions. This is a hybrid position, working from a remote office and an assigned work location within PG&E’s Service Territory according to business needs. Onsite work is approximately two days per week. The role is eligible to participate in PG&E’s discretionary incentive compensation programs.

Requirements

Bachelor’s degree or equivalent experience.
At least 8 years of job-related experience.
Ability to use understanding of the business to drive strategic decision-making and recommend operational improvements.
Ability to lead the largest and most complex projects across the Electric line of business.
Deep knowledge and expertise of business and/or industry drivers.
Ability to lead large, complex projects with cross-functional teams.
Ability to create compelling business cases based on complex business environments and inputs.
Strong analytical, problem-solving, and decision-making ability.
Strong communication and presentation skills.

Nice To Haves

Master’s degree in a job-related discipline.
Project Management Institute (PMI) Project Management Professional (PMP) certification.
Two years of professional experience in Safety.
10 years of related experience or equivalent.
Experience working with vendors and supply chain.
Lean Six Sigma Green Belt certification.
American Society for Quality certification (Quality Engineer, Quality Auditor, or CMQ-OE).
Adeptness at addressing issues with diplomacy and tact.

Responsibilities

Develop, implement, administer, and operate emerging safety programs and related projects.
Develop, measure, and report on the success of managed programs.
Build and maintain strong working relationships with strategic programs and partners; identify stakeholders and communicate within and outside PG&E.
Develop and/or implement policies and procedures, and identify new partners, technologies, and delivery channels.
Provide subject-matter expertise, guidance, and counsel to Electric leadership.
Coach and mentor less experienced employees, and provide direction to them as needed.
Anticipate issues and solve unique, complex problems by developing innovative solutions.
Provide strategic leadership with internal stakeholders in support of Electric and company goals.
Lead development of program goals and metrics, and collaborate across the organization to align goals with program objectives.
Use other departments and teams to meet program goals.
Organize and lead project teams to influence safety-program direction and decisions.
Develop or provide significant input to PG&E leadership.
Apply broad expertise to wide-ranging issues and work with Directors and Managers across functions to influence decisions.
Communicate complex ideas to diverse audiences using a variety of media.
Integrate industry knowledge related to data into business practices and decision-making, and create complex data models to facilitate business decisions.
Provide direction on the overall program and develop or revise scopes of work to establish compliance standards and deliverables.
Lead large and complex projects across the Electric line of business, including work with cross-functional teams.
Create compelling business cases based on complex business environments and inputs.
Recommend operational improvements and use business understanding to support strategic decision-making.