Program Manager

The Ridge RTC•Milton, NH

8d•Onsite

About The Position

Altior Healthcare is a family of services comprising three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, they manage and support 500+ dedicated employees serving over 300 residential clients daily across five states: California, Idaho, Maine, New Hampshire, and Texas. Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, their core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives. As part of the Altior network, employees find the stability of an established organization with the heart of a close-knit treatment community where every role matters. The Ridge is currently seeking a Program Manager to work on-site at their programs in Milton, NH. The ideal candidate will be able to support youth, young adults, and families throughout their stay within the residential treatment center by providing hope and inspiration while demonstrating expert levels of empathy, understanding, and support to the executive clinical leadership.

Requirements

Understanding of diverse cultures and gender-specific issues and the ability to incorporate the needs of culturally diverse groups into the intake experience.
Previous experience in a residential or behavioral healthcare setting is required.
Knowledge of mental health, substance abuse, and teen treatment as a whole.
Ability to assist and act with weekly weekend on-call rotation.

Nice To Haves

A minimum of two (2) years of residential or facilities management/supervision is preferred.
Experience with KIPU is a plus.

Responsibilities

Support the Program Director and clinical team in adhering to and implementing the company’s core beliefs into all aspects of client care and program services.
Supervise staff for medication management and assure client medication administration and storage are handled safely, accurately, and in compliance with all laws and standards of care.
Interface with Administration and vendors for facility and campus care and maintenance.
Assisting with the discharge process while utilizing discharge tools and tracking the entire process through the EMR, while ensuring constant communication with billing and Utilization Review team members.
Provide assistance in the clinical care to youth and families as needed; facilitate individual and group therapy as needed and model and coach team in youth-sensitive clinical care.
Track the documentation process and procedures to ensure accurate record-keeping of clinical services and client information.
Assisting with the intake and discharge process while utilizing intake assessments and discharge tools, as well as tracking the entire process through the EMR, while ensuring constant communication with billing and Utilization Review team members.
Develop direct care team that implements the company’s core beliefs into all aspects of client care and program services.