Program Manager

So'oh-Shinali Sister Project•Los Angeles, CA

11d•$70,304 - $79,040•Hybrid

About The Position

The Program Manager is responsible for overseeing logistical planning, facilitation, and execution of community events and activities dedicated to American Indian/Alaska Native (AI/AN) and Indigenous community members throughout Los Angeles County. This role will directly supervise and manage the performance of one full-time project coordinator. Strong attention to detail, an organized approach, and effective communication skills are instrumental to this role. The Program Manager contributes to many essential areas for successful community programs through event coordination, oversight, and community engagement. This role is also responsible for contributing to data analysis and writing grant reports.

Requirements

Ability to maintain a learning stance, use discretion, and uphold confidentiality
Initiative, positive attitude, flexibility to adapt, and willingness to learn in community
Ability to work on a team, independently, in the office, or at home office/space
Experience upholding cultural competence, social justice, and inclusion through practice
Bachelor’s degree and three to five years of work experience or four to six equivalent years of work experience required
Grant project management and administration, compliance and performance tracking with demonstrated experience meeting grant deliverables
Experience with project management and administrative operations activities such as budget and accounting processes, reporting and risk management planning
Exhibit exceptional organizational skills in short and long term planning, analysis and problem solving
Strong skills in written communication with focus on clarity, accuracy and attention to detail
Demonstrate relational leadership skills including verbal/written communication, active listening and critical thinking to manage direct reports and effectively represent the organization
Experience serving individuals within the AI/AN and Indigenous community and/or other marginalized communities (Two Spirit, LGBTQIA+, varying abilities, BIPOC, etc.)
Knowledge and awareness of Los Angeles County and familiarity of local community resources that support AI/AN and Indigenous community members
Technological competency and comfort navigating office software platforms
Direct experience supervising full-time team members, including providing feedback, delegating tasks, overseeing performance reviews, etc.
Experience conducting programs and community needs assessments and evaluations
Valid California drivers license with no more than 2 points on driving record, reliable personal vehicle, and maintenance of insurance coverage as required by law
Platform proficiency in: Google Workspace, MS Office, Adobe Creative Suite, Canva, Monday.com, Tiktok, and Instagram

Nice To Haves

Proficiency in managing marketing (posts, reels, newsletters, etc.) for a variety of media platforms
Master’s degree in relevant field preferred
Direct experience mentoring team members and peers across department areas
Cultural humility and ability to demonstrate Indigenous core values in action

Responsibilities

Manage planning of culturally inclusive events, presentations, and hands-on cultural arts activities for community members and allies
Serve as primary support for programming team through design, implementation, and completion of intentional community gatherings
Regularly check in with senior leadership on grant milestones and progress
Design program objectives to align with community needs and larger organizational goals
Oversee the development of resources by Project Coordinators including presentations and supporting materials with clear learning objectives; final approval by senior leadership
Attend technical assistance and grantee meetings held by philanthropic partners
Develop program evaluations and surveys to shape services and guide programming
Monitor attendance and survey completion for events to support grant development
Support the development of program agendas including planning run-throughs, pre-event set up meetings, program implementation, and post-event debrief meetings with partners
Lead in-office event preparation days including: printing name tags, signage, registration information, assembling tote bags, etc.
Provide timely updates on deliveries, changes to orders, venue confirmations, and equipment/service needs; provide input to resolve capacity and service needs
Support operations including grant budget management, logistical coordination, supply distribution, and delegating tasks to colleagues
Directly supervise Project Coordinator; oversee contractors, interns, and volunteers, as needed
Delegate tasks and guide the work of direct reports, including ensuring completion and discussion of seasonal work plan documents that reflect annual strategic goals
Schedule and lead check in meetings with direct reports; manage agendas and provide organizational updates
Lead and facilitate project and grant meetings for team members
Approve and review direct report time off, absences, and expenses
Plan coverage for direct report responsibilities in temporary or long term absences
Drive transparency and streamline communication regarding program milestones, risks, and successes to supervisor and guide team members
Manage performance concerns, conduct annual and 90 day evaluations
Identify opportunities for direct report development, accountability, and feedback
Provide services from a community-centered, strengths-based, and relational approach
Maintain relationships and partnerships with Indigenous community and organizations
Hold space for meaningful connection, joy, and belonging
Represent the organization at community outreach events, panels, and conferences
Deliver presentations to community members, community partners, local government agencies, and stakeholders to cultivate, maintain, and strengthen partnerships
Conduct meetings with community partners to plan collaborative events
Support with submission and pick up of organizational marketing materials
Assist in the creation, coordination, and implementation of multimedia projects (posts, reels, newsletters, etc.) to increase awareness of available resources and improve community engagement
Refer community members to Wellness Providers and other resources as needed
Perform administrative functions, such as reviewing or writing grant reports, enforcing standards, purchasing materials, or contracting services
Complete supervisor-approved purchases, submit all required documentation within the specified deadlines
In collaboration with supervisor and operations colleagues, track all assigned project/grant expenditures, ensuring compliance, accuracy, and adherence to financial policies and guidelines
Support with programmatic purchases and distribution of materials, including mailing packages and outreach materials
Ensure programming material in the organization’s storage unit is maintained and effectively organized and labeled
Review and approve direct report related administrative work weekly (timesheets, expenses, etc.)
Ensure accurate physical and digital storage of finished projects and reports
Maintain protection of sensitive data and uphold data/cyber security protocols
Identify opportunities for improvement and make constructive suggestions for change
Respond to all emails, phone calls, and other correspondences in a timely manner
Communicate relevant project information, resolve issues in a timely manner, provide updates to team and Board of Directors as needed
Attend, contribute to, and occasionally lead and facilitate team meetings
Attend and engage in required trainings, meetings, and team gatherings
Uphold organizational policies, goals, objectives, and procedures
Engage in individual professional development that advances position specific work and aspirations
Other duties as assigned by supervisor, department lead, or Executive Director

Benefits

Paid vacation and sick time
Seventeen paid holidays (in 2026) including intentional organization wide time off for Summer and Winter Solstice
Medical, dental, vision
90% of benefits paid by the organization for employees
42-80% of benefits paid by the organization for dependents
Kind Body - Gynecology, fertility, and family-building care
Health Advocate - Experts that make healthcare easier to navigate
TalkSpace - Online mental health therapy
One Medical - On-demand primary care
TelaDoc Health - Virtual health
100% of Life and Accidental Death & Dismemberment Insurance paid by the organization
401k plan - employee enrolled at the start of employment with 3% employer contribution and optional employee contributions
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Short Term Disability Insurance
Supplemental Life Insurance
Monthly phone and internet reimbursement of $50
Annual performance review with assessment for potential annual merit increase
Annual cost of living adjustment (COLA) increase based on budget
Opportunities for professional development and growth. Approx. $1,000/year for individual opportunities based on availability
Supportive team and work environment
Flexible work schedule