Program Manager

North Chicago Community Partners NFP•Lake Bluff, IL

2d•Onsite

About The Position

NCCP is seeking a highly motivated and experienced manager who will complement the leadership team. They will be responsible for the supervision of a small team of employees at a designated school site. They will play a pivotal role in overseeing and coordinating educational programs that enhance the learning outcomes of students. They will collaborate with cross-functional teams and stakeholders that share our mission.

Requirements

College courses in Education, Program Management, or related field of study
Proven experience in program management
Proven experience as an effective coach
Strong understanding of educational best practices, standards and operations
Excellent interpersonal and communication skills for effective collaboration and stakeholder engagement
Proficient in data analysis and reporting tools to assess program effectiveness
Ability to adapt to changing environments and manage challenges effectively
High level of organization and attention to detail, ability to multitask
Must have reliable transportation and be willing to use a personal vehicle to transport program/event materials between sites as needed.
Work in collaboration with the broader organization to facilitate school, community, and volunteer programs and events
Develop and nurture appropriate relationships with all stakeholders
Maintain NCCP standards of professionalism
Actively participate in all trainings and workshops

Nice To Haves

Bachelor's degree in Education, Program Management, or a related field
Bilingual Spanish/English skills
Experience with evaluating program efficacy
Experience as direct supervisor of 2 or more people
Experience in Excel and Microsoft Office

Responsibilities

Actively lead and manage team of program staff, fostering a positive and productive work environment
Onboard, evaluate, and monitor performance of program staff and effectiveness
Ensure compliance with relevant regulations and standards of team and program operations
Oversee daily operations and ensure that programs run efficiently and effectively
Collect and maintain accurate program documentation, including data and reports
Monitor and evaluate program performance and effectiveness to meet target metrics
Proactively identify and resolve and/or escalate team or program issues
Build and maintain relationships with stakeholders, including community members, school personnel, volunteers, partners, etc.
Ensure safety, security, and stated expectations of participants, employees, and volunteers are always maintained
Work with Community School Initiatives team to support activities and initiatives, as assigned
Lead and participate in professional development trainings