Program Manager (Bilingual)

Free Arts for Abused Children of Arizona•Phoenix, AZ

2d•Hybrid

About The Position

This grant-funded position supports Art Heals Arizona by leading the delivery of services to families and programming designed to serve unaccompanied refugee minors in our communities (Resilient Roots). The Bilingual Programs Manager ensures program participants who have experienced trauma, abuse or homelessness, receive consistent, high-quality, resilience-building arts programming; manages day-to-day program operations; leads grant reporting and compliance; and oversees the training, volunteer interviewing, and outreach that sustain the programs. This is a grant-funded position through the Arizona Governor's Office of Youth, Faith and Family (GOYFF), Trauma Informed Substance Use Prevention Program (TISUPP).

Requirements

Minimum of 3 years of professional experience in youth development, child welfare, or education, or commensurate experience
Bilingual proficiency in Spanish is required. Candidates must demonstrate proficiency in speaking and writing through an organization approved language assessment.
Experience leading teams.
Ability to deliver engaging and informative presentations to small and large groups, both in-person and online.
Demonstrated success managing program services.
Demonstrated ability to recruit, manage, and ensure ongoing professional development of staff.
Demonstrated commitment to the values of diversity, inclusiveness, and equity.
Ability to use Microsoft applications at a high-functioning level
Must be able to have access to and provide reliable transportation for self. An AZ driver’s license and proof of insurance is required for qualifying mileage reimbursements.
Must be able to obtain and hold an Arizona Department of Safety Fingerprint Clearance Card and be present around the children we serve.
Must be able to work a mix of weekdays and weekends if needed.
Must be able to travel 40% of the time throughout Maricopa, Pima, and surrounding Counties.
This person frequently interacts with staff, board members, funders, and constituents about the programs and services of Art Heals Arizona. Must be able to communicate professionally and exchange accurate information with internal and external stakeholders.

Nice To Haves

Demonstrated ability to implement adult learning modalities
High proficiency and experience with Windows, Microsoft Applications, and CRM software (Salesforce Nonprofit Success Pack or similar nonprofit CRM)

Responsibilities

Serves as the program lead for GOYFF/TISUPP grant deliverables, ensuring services are delivered as outlined in the grant agreement.
Prepares and submits monthly, quarterly, and annual grant reports and supporting documentation in partnership with the Director of Programs and Development team.
Leads the planning, delivery, and continuous improvement of Services to Families who have experienced trauma through situations such as family violence, separation, or homelessness
Manages the day-to-day operations of Resilient Roots designed to serve unaccompanied refugee minors in our communities, including scheduling, program coordination, supplies, and staffing of each session; serves as program lead for Resilient Roots Creativity Camp series
Continually assesses programs for consistency and effectiveness.
Supports the volunteer engagement process flow, including interviewing, training, orientation, and coaching.
Works across departments to support strategic agency initiatives.
Ensures individual goals are aligned with organizational goals and can articulate the alignment.
Shares information, advice, and suggestions to help others to be more successful.
Holds individuals appropriately accountable to results.
Supervises and develops program staff and professional teaching artists to ensure the highest level of program delivery and increase use of individual skills.
Collaborates with the Volunteer Engagement Manager and Program Manager to ensure volunteer engagement aligns with programming needs
Creates and maintains relationships with program and arts/cultural partners.
Assists with developing and delivering program and training curriculum.