Program Manager

St. Joseph Center•Culver City, CA

22d•$85,000 - $91,000•Onsite

About The Position

Serving as a team leader while adhering to the mission of St. Joseph Center, the Program Manager is responsible for providing both administrative and clinical support to program staff as well as overseeing day-to-day operations of the FSP-ICM (HSSP) team.

Requirements

Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
Must have excellent administrative and organizational skills.
Must demonstrate ability to manage and supervise professional and para-professional staff while handling multiple tasks and relating to diverse populations.
Master’s degree from an accredited college or university in social work, human services or a related field.
Licensed MFT, LCSW, and/or LPCC in the State of California.
Valid California Class C Driver License and clear DMV report required.
Valid automobile liability insurance
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to use widely supported internet browsers.
Ability to use various electronic health records and other databases.
Access to reliable transportation.

Nice To Haves

Bi-lingual is preferred.
1-year minimum management and/or supervisory experience is preferred.
Experience working on or with a DMH funded program is preferred.
Experience providing mental health and substance abuse services in a community setting; experience working with mentally ill/dual diagnosed population, para-professional and administrative staff is preferred.
Experience providing therapy, case management, and substance use services in a community setting with homeless or at- risk populations.

Responsibilities

Oversee day-to-day operations.
Provide weekly supervision which includes clinical and administrative support to program staff.
Monitor weekly and monthly staff productivity and documentation submission.
Oversee service delivery and quality control issues to maintain the highest standard of services.
Provide support to clients as needed and assist with crisis management.
Participate in the on-call after hours schedule.
Utilize and assist team with utilizing evidence-based practices and be practice models to meet each client’s individual needs.
Visit and support staff at project-based buildings.
Along with the AVP of Programs, manage program activities in adherence to agency and contractual requirements and assure timely completion of all required documentation related to the program.
Monitor staff performance and initiate accountability discussions when needed.
Assist in creating and managing the program budget and monitor spending during the fiscal year.
Assist in developing, reviewing and revising all administrative policies and procedures in keeping with program requirements as needed.
Support staff if needed with completing assessments and re-assessments that are required by the agency and funders as needed.
Support staff with coordinating strategies for addressing mental health, substance abuse issues, relapse prevention, medication management, and any other risk factors that could impede permanent housing.
Coordinate and collaborate with other service providers, police and public safety officers and/or any other community resources.
Prepare reports for the agency and funder when needed.
Participate in appropriate agency, contract and funder related meetings.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.