Program Manager, Osher Lifelong Learning Institute (OLLI) and Community Education

Sierra Community College•Rocklin, CA

About The Position

Under general supervision of an assigned Dean or Associate Dean, the Program Manager provides strategic direction, administration, and operational oversight for the Osher Lifelong Learning Institute (OLLI) and Community Education programs. The manager serves as the designated representative of OLLI and oversees the planning, development, implementation, promotion, and evaluation of District community learning programs at multiple sites, including Nevada County and Truckee campuses. The role establishes and monitors program goals, including revenue goals, and oversees program budgets, resource allocation, and program effectiveness to support quality, sustainability, and alignment with District priorities. The position requires an understanding of and experience supporting people from varied backgrounds, including people with disabilities, varied generational backgrounds, different gender identities and sexual orientations, and individuals from historically underrepresented communities. The District emphasizes equity, inclusion, culturally responsive practices, and equitable outcomes for its students, employees, and surrounding community. The manager works with OLLI volunteers and advisory council members, instructors, District employees, community organizations, and the Osher and Sierra College Foundations. The role supervises assigned classified staff and student workers, supports instructors and contract staff, and represents the District’s community learning programs to internal and external partners. Work is primarily performed in a standard office setting, with travel to program sites as needed.

Requirements

Bachelor’s degree from an accredited college or university, with major coursework in business administration, marketing, education, communications, social sciences, or a related field.
Two years of experience in training and development, nonprofit management, continuing education, or community program administration, including one year of administrative or lead supervisory responsibility.
Knowledge of lifelong learning or enrichment program operations and services in higher education.
Knowledge of adult curriculum planning and development.
Knowledge of marketing, advertising, and public relations methods for community or nonprofit programs.
Knowledge of supervision, training, and performance evaluation.
Knowledge of program administration, strategic planning, resource allocation, and program evaluation.
Knowledge of partnership development and collaborative program planning in educational, nonprofit, and community settings.
Knowledge of budget preparation and administration, recordkeeping, business letter writing, and basic report preparation.
Knowledge of modern office procedures, methods, and equipment, including computers, word processing, spreadsheets, and statistical databases.
Knowledge of applicable federal, state, and local laws, codes, and regulations.
Ability to manage and provide strategic direction for community education and lifelong learning programs; supervise, organize, and review staff work; and select, train, and evaluate staff.
Ability to develop and recommend program goals, objectives, policies, and procedures and implement approved policies and procedures.
Ability to understand District and outside-agency operations and apply relevant administrative policies, procedures, laws, and regulations.
Ability to prepare clear and concise reports and professional correspondence and participate in budget preparation and administration.
Ability to assess staffing and instructional needs and establish processes for recruiting, selecting, and evaluating contracted instructors.
Ability to plan and organize work to meet changing priorities and deadlines.
Ability to represent the District effectively and work cooperatively with departments, District staff, outside agencies, and community organizations.
Ability to respond tactfully and appropriately to public, staff, or agency inquiries on sensitive issues.
Ability to demonstrate awareness and appreciation of community cultural diversity, communicate clearly orally and in writing, and establish effective working relationships.
Demonstrated understanding of and experience supporting individuals with varied backgrounds, including people with disabilities and individuals from historically underrepresented communities.

Responsibilities

Provide leadership and strategic direction to plan, develop, implement, promote, oversee, and evaluate OLLI and Community Education programs.
Develop a diverse and balanced offering of enrichment, recreation, and educational courses and activities responsive to community needs.
Establish and monitor program goals and budgets, pursue growth opportunities through partnerships, and evaluate member and student satisfaction for continuous improvement.
Work with the OLLI volunteer member advisory council to develop and implement program vision and goals, determine curriculum, conduct outreach, and maintain membership levels.
Coordinate with OLLI volunteers to encourage member involvement and retention, and plan special member events and activities.
Determine course offerings and schedules, identify and allocate resources, track program data, and prepare required reports for the District and Osher Foundation.
Coordinate with the Osher Foundation and Sierra College Foundation to manage annual OLLI endowment fund disbursements; oversee OLLI District and Endowment budgets.
Select media and outreach efforts for target markets; coordinate publication of program schedules and advertising and digital marketing, and initiate press releases.
Monitor enrollment, make decisions about cancellations due to low enrollment, and add or eliminate classes as needed to maintain healthy enrollment and respond to community interests.
Maintain the financial sustainability of self-supporting programs.
Participate in professional groups and attend conferences and seminars; monitor developments in community enrichment and lifelong learning, incorporate ideas as appropriate, and meet with community leaders and organizations to promote programs.
Supervise assigned classified staff and student workers; participate in staff selection, coordinate training, address deficiencies, and implement discipline procedures.
Participate in developing program goals, objectives, policies, and procedures; recommend changes and monitor compliance with approved standards and procedures.
Review and approve instructor contracts; support and mentor instructors and contract staff.
Coordinate instructor evaluations, review and tabulate evaluation information, and take appropriate action to maintain instructional and presentation quality.
Serve as the primary contact for OLLI and Community Education and represent the programs to college departments, events, senior facilities, volunteers, partners, and community organizations.
Seek new class venues, make arrangements as needed, and travel to sites as needed.
Perform related duties as required.