Program Manager (U.S. Coast Guard)

Appian•McLean, VA

11d•Onsite

About The Position

Appian is seeking an experienced Program Manager to lead the U.S. Coast Guard (USCG) Appian Modernization Program. This role focuses on strategic mission support and operational initiatives, serving as the central leader for platform strategy, delivery governance, stakeholder alignment, and the evolution of Appian from project implementations into a unified enterprise program. The ideal candidate will have experience leading federal digital transformation efforts, a practical understanding of Coast Guard mission support environments, and the ability to build a repeatable model for scaling secure, mission-focused Appian solutions. This position is based at Appian's HQ in McLean, VA, and requires 4-5 days per week in the office to foster a culture of in-person collaboration.

Requirements

7+ years of experience in IT program management, digital transformation, or enterprise platform delivery.
3+ years leading IT initiatives or USCG or DoW workflow application programs in a complex federal enterprise.
Direct experience supporting the U.S. Coast Guard, DHS, or other federal operational or mission support organizations is strongly preferred.
Strong understanding of workflow modernization, case management, integration delivery, and Agile program execution.
Experience managing portfolios that include both software delivery and advisory support services.
Familiarity with operational domains such as acquisition management, human capital or workforce systems, mission support processes, and case management is highly desirable.
Experience working in regulated federal environments with security, compliance, and governance expectations tied to enterprise systems.
Ability to lead matrixed teams, influence senior stakeholders, and connect delivery decisions to mission outcomes.
Bachelor’s degree in a related field.

Nice To Haves

Scrum, SAFe, or Appian certifications are preferred.
Experience centralizing delivery across multiple projects into a true program structure.
Success building or operating a low-code Center of Excellence.
Comfort working at both executive and delivery-team levels.
Knowledge of integrating Appian with enterprise systems, APIs, and mission support platforms.
Experience shaping future opportunities while managing active delivery.
Familiarity with federal acquisition environments, governance processes, and modernization efforts tied to enterprise operations.

Responsibilities

Lead the transition from separate Appian projects to a centralized USCG Appian modernization program with shared governance, standards, and delivery priorities.
Establish and mature an Appian Center of Excellence that supports intake, prioritization, architecture review, reusable assets, and platform adoption across multiple Coast Guard initiatives.
Drive the roadmap for Appian solutions supporting acquisition management, human resources, mission-focused case management, and future modernization opportunities aligned to Coast Guard priorities.
Partner with Coast Guard stakeholders across mission support, acquisition, business operations, and technical leadership to translate operational needs into scalable workflow, case management, and decision-support solutions.
Oversee cross-functional delivery teams including Appian developers, architects, business analysts, QA specialists, scrum leads, and integration resources.
Build a reusable delivery model that includes design standards, component libraries, integration patterns, release controls, and performance reporting.
Guide program-level risk management related to legacy dependencies, governance requirements, security approvals, platform sprawl, and enterprise change adoption.
Support executive communications, governance reviews, roadmap planning, and value reporting tied to mission outcomes.
Oversee advisory support workstreams that complement the platform portfolio, including process improvement, modernization planning, requirements shaping, governance support, and stakeholder alignment.