Program Manager, San Francisco Bay Area

Reading Partners•San Francisco, CA

23h•Hybrid

About The Position

Reading Partners is changing the education landscape by addressing the literacy crisis through community volunteers. The Program Manager (PM) is a leadership role focused on eradicating the early literacy crisis. The PM will lead, develop, and mobilize a team of AmeriCorps Volunteers and volunteer tutors to deliver high-quality, effective one-on-one and small group instruction to students, maximizing literacy outcomes. Reporting to the Executive Director in the San Francisco Bay Area, the Program Manager oversees all aspects of program quality, delivery, and implementation across five schools. This includes directing daily operations of reading centers, managing internal and external relationships, leading and supporting AmeriCorps Volunteers, coaching volunteer tutors, driving strategies for literacy development, and utilizing data for decision-making. The ideal candidate is an inspiring team leader, adept at managing people and projects, goal-oriented, and comfortable with both strategic and hands-on work. The PM will collaborate with peers to manage school partnerships in the Oakland and San Lorenzo Unified School Districts, ensuring successful outcomes for over 1,000 students.

Requirements

2-3 years working with elementary-aged students in a learning environment.
Direct management experience with volunteers, interns, and/or emerging professionals.
Experience with literacy assessments, teaching strategies, translating data into action for students, and student data analysis or experience working with children in a formal capacity.
Passion for service to others and the broader community.
Access to reliable transportation and/or ability to navigate public transportation for daily travel within a defined geographic region.
Flexibility and adaptability in work schedule, including some night and weekend time.
Excellent computer skills, including MS Office and database management experience.
Demonstrated commitment to fostering a dynamic and collaborative work environment.
Deep belief in the mission and grounding work in core values.
Ability to prove eligibility to work legally in the U.S. and be at least 18 years of age.

Nice To Haves

Teaching, education, or education/afterschool program coordination experience is strongly preferred.
AmeriCorps, Peace Corps, or other national service alum/alumna.
Experience working in launch or growth phases of organizations.

Responsibilities

Execute the Reading Partners program across five schools in the Oakland and San Lorenzo Unified School Districts.
Ensure program implementation and execution with fidelity in alignment with program quality standards and to the highest quality for maximum impact.
Supervise program implementation to ensure students achieve their literacy goals, including assessment, enrollment, placement, and milestone completion.
Ensure students master grade-appropriate foundational literacy skills, with 85% meeting their individualized end-of-year literacy growth goal.
Create and manage systems to ensure student success, including proper curriculum placement and session frequency.
Design and supervise the implementation of individualized learning plans.
Manage the execution of the Reading Partners program to provide necessary academic intervention in literacy.
Conduct regular observations of students/volunteer tutors to monitor progress and collect anecdotal data.
Analyze data and create action plans to improve student results.
Be present in reading centers, observing sessions and coaching at least 6 hours a week.
Create and cultivate Reading Partners champions within each school and community.
Start or maintain principal relationships and ensure 90% principal or site supervisor satisfaction.
Share student impact information with school or community stakeholders.
Coach AmeriCorps Volunteers on teacher and tutor relationship-building.
Model customer service skills by coaching and supporting volunteer tutors.
Advocate for Reading Partners' needs within each school or reading center site.
Support tutor community building efforts to recruit and retain volunteers, aiming for 90% tutor satisfaction and retention.
Ensure continued program partnership and support the regional program leadership team in collecting fee-for-service.
Recruit, hire, coach, manage, and train up to eleven Reading Partners AmeriCorps Volunteers.
Retain 85% of AmeriCorps members through their term of service.
Build a strong, positive, and productive culture across the AmeriCorps team.
Share best practices and work with the team to align on vision, develop strategies, and foster a growth mindset.
Coach AmeriCorps Volunteers to use student data for informed decision-making.
Conduct weekly 1:1 check-ins with AmeriCorps Volunteers for performance support, coaching, and feedback.
Partner with local and national program staff to discuss student progress, program quality, solutions, curriculum, and assessment.
Support the overall volunteer tutor experience by attending recruitment and engagement events.
Partner with the local Development team to support fundraising goals by assisting at local development events.
Support organizational operations goals.
Partner with the centralized Community Engagement team to leverage resources and collaborate on volunteer tutor recruitment.

Benefits

Medical, dental, and vision insurance with substantial employer contributions toward premiums.
Life and disability insurance at no cost to employees.
Free Employee Assistance Program (EAP).
Significant pre-tax employer funding for out-of-pocket medical expenses.
Spring Health for access to therapy, coaching, and wellness resources (six sessions provided at no cost).
Carrot for guidance and support related to hormonal health, fertility, family-building, and gender-affirming services.
403(b) retirement plan with immediate eligibility and employer matching contributions.
Flexible Paid Time Off (Unlimited PTO).
Paid Parental Leave for up to 8 weeks for birth and non-birth parents.
14 paid holidays annually.
One week of office closure in early July.
Two weeks of office closure in late December.
A dynamic, mission-driven culture with a strong commitment to employee development and career growth.