Program Manager (Youth Development Administration)

City of Sacramento • Sacramento, CA

21h • Hybrid

About The Position

Under limited direction, a Program Manager organizes and manages major programs or projects with a high degree of visibility and substantial citywide impact; supervises professional, technical, and clerical staff; coordinates administrative functions; and develops procedures, programs and methodologies. This management level classification may be populated with multiple incumbents who exercise a broad range of authority over complex programs critical to a department’s mission. Responsibilities require work beyond typical program or project management work. Incumbents must exercise substantial innovation and leadership in developing and managing programs or projects. The Program Manager is distinguished from the lower classification of Program Specialist in that the Program Manager is responsible for administration and management of major complex programs and projects with high visibility and substantial citywide impact. This class is distinguished from that of Support Services Manager in that the latter class manages all internal support functions for a department and supports a board or commission. With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

Requirements

• Six years of professional level administrative and analytical experience including two years of which must be in the program area.
• Graduation from an accredited four-year college or university with major coursework in business or administration or a closely related field.
• Knowledge of: Principles and practices of public administration, including governmental finance, budgeting, personnel administration, procurement methods.
• Knowledge of: Methods and practices of modern office management.
• Knowledge of: Advanced principles and practices of research, analysis, and technical report writing.
• Knowledge of: Functions and missions of publicly appointed Boards or Commissions.
• Knowledge of: Principles and practices of supervision.
• Knowledge of: Advanced principles and practices of project/program development, management and administration.
• Knowledge of: Principles and practices of supervision and training.
• Skill in: Collecting and analyzing large volumes of data and reaching a conclusion supported by the research.
• Skill in: Building a consensus among parties with competing or conflicting interests.
• Skill in: Supervising and motivating employees and generating department-wide cooperation in support of strategic goals and plans.
• Skill in: Use of computers, computer applications, and software.
• Ability to: Prepare technical or analytical reports.
• Ability to: Interpret and apply regulatory practices, rules, and policies to actual situations.
• Ability to: Present ideas effectively, orally and in writing.
• Ability to: Establish and maintain effective working relationships with people of diverse backgrounds.
• Ability to: Meet deadlines in a highly political environment.
• Ability to: Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity.
• Ability to: Manage highly complex subject matter.
• Ability to: Make program or project changes based on analysis of results, new legislation, or departmental changes.
• Ability to: Exercise administrative supervision and direction over professional, technical, and clerical staff.

Nice To Haves

• It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction.
• A post-graduate degree may substitute for one year of the required professional level governmental administrative and analytical experience.

Responsibilities

• Organizes, coordinates, and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation, financial management, contract administration, and personnel administration for the program.
• Develops procedures and methodologies within compliance requirements; interprets and applies existing policies to actual situations; coordinates development of work plans, selects and supervises staff; meets with staff to identify and resolve problems, assigns work activities, and evaluates work products.
• Serves as principal contact for the program/project; confers with department heads, division chiefs, members of professional staff, and other officials concerning programs, regulations, procedures, policies, etc.; represents the department in a variety of meetings involving program coordination or regulatory requirements; may serve on commissions or non-profit boards as part of program service delivery.
• Develops and maintains informational and statistical reports regarding program performance, goal attainment, and service levels; conducts customer service audits and delivers customer service training.
• Works with vendors and suppliers; writes RFP/RFQs, contracts, and grant applications; negotiates terms, conditions and performance standards.
• Provides exceptional customer service to those contacted in the course of work.

Benefits

• Intermittent remote work may be eligible with supervisor approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager