Program Manager, WWGS Private Brands

AmazonAustin, TX
$74,200 - $129,800Onsite

About The Position

Product Commercialization (PC) is looking for its newest Program Manager (Product Commercialization Lead). This dynamic team is the pulse critical to driving the cross-functional execution of the Worldwide Grocery Stores Private Brands product launch process (product brand, product attributes / communication hierarchy, product information accuracy and more come together for finalization and activation within this team) as well as any product changes to current items. The PC Team also facilitates development, implementation and improvement of various work-streams and conducts resource/ capacity planning to inform all functional teams supporting the Worldwide Grocery Private Brands program at Amazon. With key functions in both business planning and execution, the team seeks to optimize business processes and efficiencies cross-functionally to serve a number of teams supporting program, including: Sourcing, Product Development, Package Design, Manufacturers, Logistics/Supply Chain, Product Quality and Global Food Safety.

Requirements

  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams

Nice To Haves

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Responsibilities

  • Provide PM support for assigned areas of business
  • Engage with functional representatives to understand business requirements, including ‘definition of done’, documentation expectations, resource limitations and risks.
  • Contribute to building and maintaining project roadmaps, including overall timelines and statuses.
  • Track and manage progress, identifying and escalating major issues / risks to management
  • Engage with Team Members and leadership to ensure a mutual and shared understanding of project expectations
  • Ensure customer focused decision-making
  • Partner with outside organizations and various stakeholder teams to ensure alignment, collaboration, and wide-spread sharing of lessons learned
  • Engage with other business groups to identify gaps and suggest process and communication improvements
  • Ensure consistency and adherence to applicable brand standards, processes, and policies
  • Coordinate label compliance reviews, including accuracy, consistency and conformance to Quality Standards and conventions/best practices in all claims, copy, instructions, and other information
  • Create clear vendor communication, involving launch requirements and label development and review processes
  • Facilitate the label review and approval process by outside organizations, including vendors, organic certification agencies, kosher certification bodies, and organizations involved in the Sourced for Good program, such as Fair-Trade USA, etc.
  • Extensive proofing and accuracy-checking against Technical Specifications, noting package design revisions

Benefits

  • sign-on payments
  • restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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