Sr. Program Manager, Worldwide Grocery Stores (WWGS)

Amazon • Austin, TX

2d • $115,600 - $160,000 • Onsite

About The Position

We are seeking a highly organized and strategic Sr. Program Manager to drive operational excellence across our team. This role is responsible for leading cross-functional program management, strategic planning, and business operations to support senior leadership and enable the team to deliver results at scale. The ideal candidate thrives in a fast-paced environment, is a strong communicator, and brings a passion for building efficient processes and driving accountability.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience managing cross-functional initiatives and delivering results in ambiguous environments
• Strong written and verbal communication skills, with the ability to influence senior leadership
• Proficiency in data analysis, reporting tools, and dashboard management
• Experience with budget management and financial reporting

Nice To Haves

• Experience in operational planning (OP1/OP2) and goal-setting frameworks
• Demonstrated ability to drive process improvement and operational efficiency at scale
• Experience with SharePoint, wiki platforms, and knowledge management systems
• PMP or similar project management certification
• Ability to manage multiple priorities and stakeholders simultaneously in a fast-paced environment

Responsibilities

• Lead coordination of strategic initiatives, OP planning, resourcing, and technology needs
• Develop, monitor, and report on individual and team goals and KPIs for leadership
• Conduct resource planning activities to support operational needs and long-term growth
• Drive annual planning meetings and establish team communication structures
• Lead the creation and delivery of QBRs, MBRs, and Flash updates for senior leadership
• Communicate project status, key learnings, and strategic recommendations to senior leaders
• Maintain and update business dashboards to support data-driven decision-making
• Oversee budget planning, monitor expenditures, and manage financial reporting for the leadership team
• Identify, design, and implement process improvements to drive operational efficiency across the team
• Maintain and prioritize task lists, ensuring timely completion of action items and deliverables
• Manage SharePoint sites, wikis, and team documentation to ensure information is accessible and current
• Handle a variety of administrative and operational tasks to support day-to-day business needs

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed