Program Manager, Workplace Mentoring Group
About The Position
BBBS of NYC’s Workplace Mentoring Group (WMG) delivers site-based, after-school mentorship programs for high school age youth and corporate volunteers. BBBS of NYC matches top NYC corporations with local NYC high schools and provides each partnership with bi-weekly mentorship programs. These programs occur on-site at each company and are facilitated by a BBBS of NYC Program Manager (PM) two times per month. The Program Manager (PM) is responsible for the full management and facilitation of six programmatic partnerships. The Program Manager is expected to use case management and group facilitation skills to cultivate lasting relationships between our corporate volunteers (Bigs) and youth participants (Littles), acting as a representative of the BBBS of NYC organization in supporting our corporate and school-based partnerships.
Requirements
- 1 – 3 years’ experience working with youth in a direct service or case management focused position
- Excellent public speaking skills and experience with facilitating programming/groups for high school aged participants; understanding of post-secondary pathway programming and the unique experiences of New York City high school students strongly preferred.
- Knowledge of child safety and mandatory reporter protocols, alignment with an asset-based approach to supporting young people and volunteers
- Ability to be adaptable and flexible; must be able to manage multiple priorities
- Strong critical thinking and situational judgement skills
- Demonstrated experiencing building and cultivating support from cross-functional stakeholders; Ability to develop trust and rapport among youth clients and volunteers; Documented strength in meaningful relationship building, management, and growth.
- Strong administrative and organizational skills
- Commitment to BBBS of NYC’s mission, vision, and values
- Proficiency with Microsoft Office required
Nice To Haves
- Fluency in Spanish, Mandarin, Cantonese, or Korean, a plus!!
Responsibilities
- Recruit and onboard students & corporate volunteers
- Manage/facilitate biweekly programs at company
- Case Management and Quality Assurance Compliance
Benefits
- Dental, Health, Vision Insurance (immediate eligibility)
- 403b Retirement Plan
- Hybrid Work Schedule/Flexible Work Arrangements
- 14 Federal Holidays + Summer & Winter Office Closure
- Generous Vacation & Sick Time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
51-100 employees
