Program Manager, Transitional Living

Catholic Charities of Northeast Kansas, INC.Kansas City, KS
Onsite

About The Position

The Program Manager will provide supervision and oversight of Transitional Living Support Staff and facility at Shalom House Men’s Transitional Living Program. This role involves providing effective leadership for managed teams, including training, scheduling staff, service coordination, and professional development. The position aims to promote and support the mission of Catholic Charities of Northeast Kansas by providing supportive housing services.

Requirements

  • Demonstrate a passion for the mission of Catholic Charities.
  • Must be willing to perform by the agency’s values: love, patience, kindness, faithfulness, self- control and joy.
  • Must complete VIRTUS training, background screening, drug testing, and any ongoing training as required.
  • A minimum of two years of experience in management and/or team lead in social services.
  • A minimum of 1 year case management.
  • Experience with homeless populations and local social service agencies.
  • Ability to work effectively in an environment that is very diverse.
  • Ability to work in collaborations with a team. Conflict resolution skills.
  • Demonstrate excellent judgement during high pressure/crisis situations.
  • Ability to prioritize and be flexible in an ever-changing environment with a positive attitude.
  • Must possess a valid Kansas or Missouri Driver’s license, dependable transportation, current vehicle insurance and a verified safe driving record.

Nice To Haves

  • Employees of Catholic Charities of Northeast Kansas must understand that they are a visible representative of the Archdiocesan Church and as such will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Kansas City in Kansas or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration, or writing including the use of social media or other digital technologies.

Responsibilities

  • Provide feedback and consultation to managed teams regarding services, coordination of services, assessments, goal setting, and engagement of client.
  • Organize and oversee all aspects of the program(s), including assessments, intakes, and crisis management.
  • Admit new clients by reviewing records and applications; conducting orientations.
  • Determine clients’ requirements by completing intake interviews; determining need for therapeutic medical, psychosocial, psychiatric evaluations, and physical health; reviewing evaluations, treatment objectives, and plans.
  • Establish treatment programs by setting schedules and routines; coordinating services provided; arranging resources, including transportation and escort.
  • Provide support with scheduling, organization and briefing of staff, ensuring all shifts are fully staffed.
  • Assist Director with recruitment and selection for new staff.
  • Provide supervision and training to program staff.
  • Responsible for the delivery of client services, which assist clients to achieve self-sufficiency and secure and obtain appropriate services.
  • Help prepare monthly, quarterly, annual program reports as required by the agency and funding sources.
  • Participate as part of the management team in developing new staff and supporting current staff to continue to meet the goals of the program(s).
  • Assist the management team to develop and manage long-term program and agency goals.
  • Adhere to all agency and program policies, contracts, and budgets.
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