Program Manager, Technical Services Delivery

Insight Global•Dunwoody, GA

About The Position

The Project Manager is responsible for leading the planning, execution, governance, reporting, stakeholder management, and delivery health of client engagements. The role owns day-to-day execution, manages workflows and risks, maintains delivery documentation, supports financial accountability, and leads structured communication across clients, consultants, Account Managers, and internal leadership.

Requirements

Bachelor’s degree in Engineering, Construction, Business, or similar field.
Approximately 5–8 years of project management experience; utilities, engineering, or construction experience preferred.
Proven leadership and stakeholder management capability.
Comfort working in structured systems such as ERP, CRM, and project management tools.

Nice To Haves

Utility transmission, electric, gas, or infrastructure experience.

Responsibilities

Serve as the escalation point for delivery challenges and decisions.
Lead structured communication across clients, consultants, Account Managers, and internal leadership.
Support recruiting by providing role clarity and participating in consultant screening.
Ensure consultants are onboarded, trained, engaged, and clear on expectations.
Support invoicing, approvals, and financial reconciliation.
Partner with internal stakeholders to ensure delivery aligns to engagement economics.
Own delivery health to ensure programs are selfsustaining and operationally sound.
Produce consistent weekly project status reporting using Evergreen standards.
Report transparently on progress against deliverables, risks, issues, urgent items, and work queues/backlog health.
Maintain core project artifacts, including project plans, process flows, job aids, and reconciliation reports.