Program Manager Strategic Planning, Day Shift, System Strategy
About The Position
Adventist HealthCare seeks an experienced Program Manager, Strategic Planning to support its mission of extending God’s care through physical, mental, and spiritual healing. The role manages the facilitation, development, refinement, cascading, and monitoring of the organization’s enterprise strategic plan, partnering with senior leaders to translate strategic direction into outcomes, objectives, priorities, and supporting planning processes. The position coordinates annual planning refreshes across system entities and service lines; develops and improves planning governance, standards, workflows, templates, and decision processes; and partners with executives, physicians, leaders, Strategic Liaisons, and other stakeholders. It manages complex cross-functional strategic programs, synthesizes internal and external intelligence for decision-making, coordinates strategic planning forums, and leads quarterly departmental performance reviews. The role also manages vendors, contracts, subscriptions, technology platforms, and external resources supporting Strategic Planning, while evaluating tools and data resources that could improve planning and execution. Work is guided by broad goals, with review typically focused on final results. The position is based at the Support Center and requires periodic travel to Adventist HealthCare hospitals and facilities. It is full-time, 40 hours per week, with a typical schedule of 8 a.m.–5:30 p.m., Monday through Friday, on the day shift. Follow the company holiday calendar.
Requirements
- Bachelor’s degree in business administration, health administration, public health, strategy, communication, or a related field.
- At least 5 years of progressive experience in strategic planning, strategy execution, program management, project management, or business development within a complex, multi-entity organization, including executive-level planning facilitation, enterprise-wide program management, and synthesis of market and performance data.
- At least 3 years of supervisory, management, or formal program leadership experience, including leading cross-functional teams and initiatives across multiple departments or entities.
- Demonstrated strategic thinking and ability to translate organizational direction into structured planning processes, priorities, and actionable objectives.
- Strong executive communication, facilitation, and presentation skills, including ability to work effectively with senior executives, physicians, and organizational leaders.
- Strong understanding of strategic planning methodologies, strategy execution, governance, and organizational performance management.
- Ability to develop and implement processes, governance structures, workflows, and tools that improve organizational planning and decision-making.
- Strong analytical and problem-solving skills, including ability to synthesize quantitative and qualitative information into actionable strategic insights.
- Exceptional relationship management and collaboration skills across organizational levels, entities, service lines, and functional areas.
- Ability to articulate complex strategic concepts clearly and concisely for executive, Board, physician, leader, and staff audiences.
- Advanced project and program management capabilities, including management of multiple concurrent enterprise initiatives.
- Vendor and resource management capability, including external vendor relationships, subscriptions, contracts and renewals, platform implementation and utilization, and ongoing performance.
- Ability to identify, assess, and recommend technologies, platforms, data resources, and other capabilities that can enhance strategic planning, market intelligence, organizational decision-making, and strategy execution.
- Advanced proficiency with Microsoft Office and strategy, project management, data visualization, collaboration, and market-intelligence tools.
- Ability to work onsite at the Support Center and travel periodically to Adventist HealthCare hospitals and facilities.
Nice To Haves
- Master’s degree, such as an MHA, MBA, or MPH.
- Health system experience.
- Familiarity with Maryland’s Total Cost of Care or Global Budget Revenue (GBR) model.
- Experience managing strategic planning vendors and platforms.
- Project or Program Management certification, such as PMP.
- Strategic planning or Lean Six Sigma certification.
- Proficiency with Smartsheet.
- Working knowledge of the Baldrige Excellence Framework.
Responsibilities
- Manage the facilitation process for developing, cascading, refining, and monitoring execution of the enterprise strategic plan.
- Work with senior leaders to translate organizational strategic direction into defined outcomes, objectives, priorities, requirements, and planning processes.
- Coordinate annual strategic planning refreshes across system entities and service lines, including preparation, leadership engagement, facilitation, refinement of objectives and resource requirements, strategy maps, documentation, approvals, and dissemination.
- Develop, maintain, and continuously improve strategic planning governance, standards, workflows, templates, documentation, and decision-making processes.
- Manage repeatable processes for plan development, annual refreshes, monitoring, mid-cycle changes, approvals, escalation, and organizational communication.
- Partner with system executives, entity and service line leaders, physicians, Strategic Liaisons, and other stakeholders to facilitate discussions, gather insights, evaluate priorities, and maintain alignment.
- Manage complex strategic programs and cross-functional enterprise initiatives, including structures, stakeholder engagement, decisions, deliverables, risks, dependencies, and executive decision support.
- Coordinate and synthesize internal and external information for strategic planning and decision-making, including market and competitive intelligence, environmental trends, PESTEL analysis, demographic and geographic insights, organizational performance, and other research.
- Coordinate strategic planning forums and engagement structures, including the Strategic Planning Summit, Strategic Liaison network and meetings, executive planning sessions, Board-related activities, and other leadership forums.
- Lead quarterly Departmental Strategic Planning Performance Reviews, coordinating collection and review of performance information, facilitating assessment of progress, identifying follow-up needs, and supporting accountability.
- Manage vendors, contracts, subscriptions, technology platforms, and external resources, including renewals, implementation, utilization, access, training, and performance.
- Evaluate emerging tools, technologies, data resources, and platforms that may strengthen strategic planning, market intelligence, strategy execution, and decision-making.
Benefits
- Work-life balance through nonrotating shifts.
- Recognition and rewards for professional expertise.
- Free employee parking.
- Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on date of hire.
- Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up available.
- Paid Time Off.
- Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
- Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
- Subsidized childcare at participating childcare centers.
- Tuition reimbursement.
- Employee Assistance Program support.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
