Program Manager Strategic Planning, Day Shift, System Strategy

Adventist HealthCare • Gaithersburg, MD

2d • Onsite

About The Position

Adventist HealthCare seeks an experienced Program Manager, Strategic Planning to support its mission of extending God’s care through physical, mental, and spiritual healing. The role manages the facilitation and ongoing execution of the enterprise strategic plan, working with senior leaders to translate organizational direction into defined outcomes, objectives, priorities, requirements, and supporting planning processes.

The Program Manager coordinates the annual strategic planning refresh across system entities and service lines, maintains planning governance and standards, and partners with executives, physicians, leaders, Strategic Liaisons, and other stakeholders. The role manages complex, cross-functional enterprise initiatives; coordinates market, environmental, demographic, geographic, and organizational performance information; and supports strategic decision-making through forums such as the Strategic Planning Summit, executive planning sessions, and Board-related activities.

The position leads quarterly departmental strategic performance reviews and manages vendors, contracts, subscriptions, technology platforms, and external resources that support Strategic Planning. It also evaluates emerging tools, technologies, data resources, and platforms that may improve planning, market intelligence, strategy execution, and decision-making. The incumbent establishes methods and procedures for attaining goals and objectives, receives guidance on broad goals, and is generally reviewed on final results.

This is a full-time, exempt role based at the Support Center, with the ability to work onsite and periodic travel to Adventist HealthCare hospitals and facilities. The stated schedule is 8 a.m.–5:30 p.m., Monday through Friday, with holiday requirements following the company holiday calendar. The pay range is $96,058.56–$145,995.20.

Requirements

• Bachelor’s degree in business administration, health administration, public health, strategy, communication, or a related field.
• At least 5 years of progressive experience in strategic planning, strategy execution, program management, project management, or business development within a complex, multi-entity organization, including executive-level planning facilitation, enterprise program management, and synthesis of market and performance data.
• At least 3 years of supervisory, management, or formal program leadership experience, including leading cross-functional teams and initiatives across multiple departments or entities.
• Demonstrated strategic thinking and ability to translate organizational direction into structured planning processes, priorities, and actionable objectives.
• Strong executive communication, facilitation, and presentation skills, including effectiveness with senior executives, physicians, and organizational leaders.
• Strong understanding of strategic planning methodologies, strategy execution, governance, and organizational performance management.
• Ability to develop and implement processes, governance structures, workflows, and tools that improve planning and decision-making.
• Strong analytical and problem-solving skills, including synthesizing quantitative and qualitative information into actionable strategic insights.
• Exceptional relationship management and collaboration skills across organizational levels, entities, service lines, and functional areas.
• Ability to explain complex strategic concepts clearly and concisely to executive, Board, physician, leader, and staff audiences.
• Advanced project and program management capabilities, including management of multiple concurrent enterprise initiatives.
• Vendor and resource management capability, including external relationships, subscriptions, contracts, renewals, platform implementation and utilization, and ongoing performance.
• Ability to identify, assess, and recommend emerging technologies, platforms, data resources, and other capabilities that enhance planning, market intelligence, decision-making, and strategy execution.
• Advanced proficiency with Microsoft Office and strategy, project management, data visualization, and market-intelligence tools.
• Ability to work onsite at the Support Center and travel periodically to Adventist HealthCare hospitals and facilities.

Nice To Haves

• Master’s degree, such as an MHA, MBA, or MPH.
• Health system experience.
• Familiarity with Maryland’s Total Cost of Care or Global Budget Revenue (GBR) model.
• Experience managing strategic planning vendors and platforms.
• Project or Program Management certification, such as PMP.
• Strategic planning or Lean Six Sigma certification.
• Proficiency with Smartsheet.
• Working knowledge of the Baldrige Excellence Framework.

Responsibilities

• Manage facilitation of the development, cascading, refinement, and monitoring of the enterprise strategic plan.
• Translate organizational strategic direction into defined outcomes, objectives, priorities, requirements, and planning processes with senior leaders.
• Coordinate the annual strategic planning refresh across system entities and service lines, including preparation, leadership engagement, facilitation, refinement of objectives and resource requirements, strategy maps, documentation, approvals, and dissemination.
• Develop, maintain, and improve strategic planning governance, standards, workflows, templates, documentation, and decision-making processes.
• Manage repeatable processes for plan development, annual refreshes, monitoring, mid-cycle changes, approvals, escalation, and organizational communication.
• Partner with executives, entity and service line leaders, physicians, Strategic Liaisons, and other stakeholders to facilitate strategic discussions, gather insights, evaluate priorities, and maintain alignment.
• Manage complex strategic programs and cross-functional enterprise initiatives, including governance structures, stakeholder engagement, decisions, deliverables, risks, dependencies, and executive decision support.
• Coordinate and synthesize internal and external information for planning and decision-making, including market and competitive intelligence, environmental trends, PESTEL analysis, demographic and geographic insights, organizational performance, and strategic research.
• Coordinate strategic planning forums and engagement structures, including the Strategic Planning Summit, Strategic Liaison network and meetings, executive planning sessions, Board-related activities, and other strategy-focused leadership forums.
• Lead quarterly Departmental Strategic Planning Performance Reviews, coordinate performance information collection and review, facilitate assessment of progress, identify follow-up needs, and support accountability.
• Manage strategic planning vendors, contracts, subscriptions, technology platforms, and external resources, including renewals, implementation, utilization, access, training, and performance.
• Evaluate emerging tools, technologies, data resources, and platforms that could strengthen strategic planning, market intelligence, strategy execution, and decision-making.

Benefits

• Work-life balance through nonrotating shifts.
• Recognition and rewards for professional expertise.
• Free employee parking.
• Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
• Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up available.
• Paid time off.
• Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
• Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
• Subsidized childcare at participating childcare centers.
• Tuition reimbursement.
• Employee Assistance Program (EAP) support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager