Program Manager, Strategic Operations
About The Position
CHG Healthcare is a leading physician staffing firm that plays a crucial role in connecting doctors with patients. The company is experiencing growth and offers opportunities for career development. The Program Manager II role is responsible for independently leading moderately complex programs with multiple stakeholders and interdependent projects. This position involves program planning, governance, execution, and delivery, working closely with program sponsors to achieve business outcomes. Program Manager IIs are expected to work autonomously, identify risks, influence cross-team decisions, and utilize AI to enhance delivery efficiency and program effectiveness.
Requirements
- 5+ years in program and/or project management with demonstrated ownership of moderately complex cross-functional programs.
- Experience leading governance, risk management, and stakeholder communication.
- Experience partnering with business leaders to drive program outcomes.
- BS/BA in business, information systems, or a related field.
Nice To Haves
- PMP certification.
- Experience tracking business outcomes and program benefits.
- Experience informally mentoring or onboarding peers.
Responsibilities
- Partner with program sponsors to define program vision, scope, success criteria, KPIs, and delivery plans for a moderately complex program.
- Establish governance cadence, facilitate decision-making, and drive accountability across program stakeholders.
- Coordinate roadmaps, dependencies, and milestones, resolving most delivery issues independently.
- Maintain integrated reporting across delivery, quality, adoption, and key program outcomes while providing transparent communication to stakeholders.
- Apply AI to improve prioritization, planning, execution, and adoption across assigned programs.
- Translate program status, risks, and outcomes into clear, actionable updates for sponsors and business leaders.
- Partner with sponsors to monitor program benefits, recommend adjustments, and drive alignment when outcomes drift from plan.
- Anticipate program risks, resource constraints, and dependency conflicts, bringing recommendations for resolution.
- Develop reusable templates, tools, and delivery practices that improve consistency across programs.
- Lead program closeout activities, validate operational ownership, and incorporate lessons learned into future delivery.
- Mentor newer Program Managers and Project Managers through informal coaching and by modeling effective program management practices.
Benefits
- 401(k) retirement plan with company match
- Traditional healthcare benefits such as medical and dental coverage
- Onsite health centers
- Corporate wellness programs
- Free behavioral health appointments
- Flexible work schedules - including work-from-home options available
- Recognition programs with rewards including trips, cash, and paid time off
- Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
- Tailored training resources including free LinkedIn learning courses
- Volunteer time off and employee-driven matching grants
- Tuition reimbursement programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
