Program Manager - Standards & Compliance

Sound Transit • Seattle, WA

7h • Hybrid

About The Position

Under general direction of the Deputy Director of Enterprise Standards, the Program Manager-Compliance and Standards supports the coordination, organization, and day-to-day execution of the agency’s standards program, with a focus on Federal Transit Administration (FTA) requirements. The Program Manager is responsible for organizing regulatory information, maintaining key program tools and resources, and supporting agency wide compliance readiness. The role serves as a central coordination point for compliance related activities, including organizing documentation, tracking action items, and maintaining clear records to support audits, reviews, and ongoing oversight.

Requirements

• Bachelor's degree in Public Administration, Business, Communications, Information Systems, or a related field.
• Three years of experience in program coordination, project management, compliance support; Or an equivalent combination of education and experience.
• Experience in program or project management, including coordinating activities, tracking progress, and supporting delivery across multiple interest holders.
• Strong organizational skills with the ability to manage multiple tasks, priorities, and action items.
• Ability to organize and synthesize complex information into clear, practical outputs.
• Strong attention to detail and accuracy.
• Clear and effective written and verbal communication skills, with the ability to present complex information in an understandable manner.
• Strong interpersonal skills with the ability to build and maintain effective working relationships across teams.
• Ability to work independently while coordinating with multiple interest holders.
• Experience in document review and development related to regulatory or compliance environments.
• Proficiency in Microsoft 365 tools including Excel, SharePoint, Teams, and PowerPoint.
• Adaptability to meet changing demands.

Nice To Haves

• Familiarity with Federal Transit Administration (FTA) requirements and programs.
• Experience working in the public transportation sector.

Responsibilities

• Manage the day-to-day coordination of the compliance support program.
• Track program tasks, deliverables, and timelines to ensure follow-through and visibility.
• Serve as a central intake point for compliance related requests, documentation, and questions.
• Organize and maintain compliance documentation in a clear and accessible structure.
• Track action items, commitments, and follow ups related to audits, reviews, and oversight activities.
• Ensure documentation and action items are current, complete, and easy to retrieve.
• Emphasizes clear communication, strong organization, and proactive support to help staff understand expectations, access the right information, and demonstrates readiness to meet internal and external requirements.
• Maintain and update a centralized repository of external requirements and related resources.
• Organize complex regulatory information into clear, usable formats for staff.
• Support development and maintenance of tools, templates, and reference materials.
• Develop and maintain trackers, reports, and simple dashboards to support program visibility.
• Compile information to support internal reporting and compliance readiness activities.
• Support preparation and organization of materials needed for audits, reviews, and internal check-ins.
• Coordinate logistics and materials for trainings, workshops, and information sessions.
• Develop clear, plain language communications to support staff understanding of requirements.
• Respond to staff inquiries and connect them to appropriate resources.
• Coordinate across teams to gather information, support alignment, and keep work moving forward.
• Follow up with interest holders to ensure timely completion of tasks and deliverables.
• Build and maintain effective working relationships across teams and departments.
• Support consistent use of program tools, processes, and resources across the agency.
• Ensure data security and compliance with relevant regulations, including data privacy and retention policies.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

Benefits

• Two choices of medical plans
• Dental plan
• Vision plan
• Comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner
• Long-Term Disability and Life Insurance
• Employee Assistance Program
• 401a – 10% of employee contribution with a 12% match by Sound Transit
• 457b – up to IRS maximum (employee only contribution)
• 25 days of paid time off annually with increases at four, eight and twelve years of service
• Additional paid time off for director level and up
• 12 paid holidays
• Up to 2 paid floating holidays per year
• Up to 2 paid volunteer days per year
• 12 weeks of parental leave for new parents
• Pet Insurance
• ORCA Card at no cost for full-time employees
• Tuition Reimbursement: up to $5,000 annually for approved tuition expenses
• Work-life balance
• Opportunities for professional development
• Recognition from your colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Manager