Program Manager, SLS Expansion, Global SLS

Amazon • Nashville, TN

1d

About The Position

Drive the hands-on execution of Global Scorecard expansion programs and manage
end-to-end product launches for new programs. As Program Manager for SLS
Expansion, you'll serve as the single-threaded leader orchestrating complex
cross-functional dependencies to onboard new delivery programs to the Global
Scorecard product. This role offers the unique opportunity to execute expansion
strategy, build stakeholder relationships across global and local teams, and
directly impact thousands of DSP partners as we scale worldwide.

The ideal candidate combines strong operational program management with
exceptional stakeholder coordination and attention to detail. You'll work
cross-functionally with parity teams (Global and Americas), local change
management, DSP Global Offers, DSP Comms, DSP Tech, and regional SLS teams to
manage the complete launch lifecycle—from implementation planning through
post-launch support. This position requires someone who excels at managing
timelines and dependencies, tracking deliverables across multiple workstreams, and ensuring launch completion. You'll be instrumental in executing expansion
playbooks and ensuring on-time, high-quality program launches.

The ideal candidate combines strategic program management with exceptional
stakeholder coordination. You'll work cross-functionally with multiple teams to
manage the complete launch lifecycle. This position requires someone who thrives
navigating complex organizational dependencies, excels at building relationships
across diverse teams, and can balance global standards with unique program
constraints. You'll be instrumental in creating reusable expansion playbooks
that accelerate future launches.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience defining and executing program requirements

Responsibilities

• Execute expansion strategy for new programs and manage implementation plans aligned with global product strategy
• Manage end-to-end product launches for new programs to onboard them to the Global Scorecard product
• Coordinate cross-functional workstreams multiple WW Last Mile teams
• Track deliverables, timelines, and dependencies across multiple workstreams to ensure milestone completion
• Manage stakeholder communication through regular status updates, risk reviews, and decision meetings
• Identify launch blockers and escalate issues appropriately to keep programs on track
• Execute expansion playbooks and document processes for replication across other programs
• Establish launch success criteria and track progress against goals through detailed project tracking
• Conduct post-launch reviews and capture lessons learned to drive continuous improvement
• Manage competing priorities across multiple expansion programs simultaneously
• Maintain detailed project documentation including timelines, RACI matrices, and risk logs
• Foster a culture of quality, operational excellence, and customer obsession aligned with Amazon Leadership Principles

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed