Program Manager, Sales

Delta Dental of WashingtonSpokane, WA
$80,000 - $125,500

About The Position

The Program Manager, Sales serves as a portfolio and execution partner to Sales Executive Leadership, including the Chief Revenue Officer, while working extensively across the enterprise with leaders in Finance, Operations, IT, Marketing, and other functional areas to ensure alignment of priorities and execution of strategic initiatives. This role is responsible for driving governance, visibility, and execution discipline across a highly cross-functional Sales initiative portfolio that spans multiple business units and enterprise functions. The individual translates strategic intent into execution plans, ensures alignment across organizational boundaries, and integrates inputs from multiple stakeholders to build a unified view of priorities, dependencies, and resource allocation. This is a highly visible, enterprise-facing role requiring strong program management expertise, analytical rigor, and the ability to operate effectively across a matrixed organization and with C-suite leadership. Success is measured by business outcomes, execution discipline across functions, and the quality of enterprise-wide alignment and decision support provided to leadership. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

Requirements

  • Bachelor’s degree, Project Management, Organizational Leadership, or related field required
  • 5+ years of progressive experience in program, project, or portfolio management, with increasing responsibility for cross-functional or enterprise initiatives
  • Demonstrated experience operating in a PMO, Strategy Office, Transformation Office, or similar enterprise execution function
  • Proven experience supporting C-suite or senior executive leadership, including facilitation of executive decision-making forums and preparation of leadership materials

Nice To Haves

  • PMP, PgMP, or equivalent certification strongly preferred
  • Experience in healthcare, insurance, or other highly regulated industries
  • Background in Sales, Revenue Operations, Go-to-Market strategy, or commercial operations environments
  • Experience leveraging skills typically gained through Chief of Staff, Enterprise Program Management, or Transformation/Strategy Office roles, including strategic planning, executive alignment and program execution.
  • Experience supporting large-scale organizational change or transformation programs
  • Change management certification (e.g., Prosci or equivalent) strongly preferred

Responsibilities

  • Own Sales portfolio oversight aligned to enterprise and revenue priorities
  • Establish governance structures, intake processes, prioritization frameworks, and execution standards
  • Manage interdependencies, risks, and resource constraints across initiatives
  • Develop and maintain executive dashboards (e.g., Smartsheet) tracking KPIs, milestones, risks, and dependencies
  • Define and operationalize program success metrics aligned to business outcomes
  • Deliver executive-level reporting, analysis, and decision-support materials
  • Facilitate annual and quarterly Sales planning and QBR processes
  • Partner with Sales leadership on capacity planning, sequencing, and prioritization decisions
  • Support execution of the Sales operating cadence to ensure alignment and accountability
  • Coordinate execution across Sales, Finance, Operations, IT, Marketing, and external partners
  • Drive clarity of ownership, accountability, and delivery across multiple workstreams
  • Identify and resolve execution issues, escalating to leadership as appropriate
  • Support adoption of strategic initiatives through structured change management practices
  • Identify opportunities to improve execution discipline, reporting, and portfolio efficiency
  • Develop and refine best practices, tools, and standards for program execution

Benefits

  • highly competitive medical, dental and vision plans
  • generous 401k match
  • employees start accruing vacation and sick time from their very first day
  • tuition reimbursement plan
  • professional development plans
  • employee-led communities
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