Sales Program Manager

XNRGY Climate Systems • Mesa, AZ

6d • Onsite

About The Position

The Sales Program Manager / Account Manager owns the customer relationship from initial commercial engagement through delivery readiness of the equipment. This role ensures that customer commitments are clearly defined, formally approved, and executable by XNRGY’s internal teams. The Sales PM acts as the customer’s primary interface while coordinating closely with Product and Service Project Managers who own execution activities.

Requirements

• Bachelor's degree in Business, Engineering, Project Management, Supply Chain, Construction Management, or a related field
• 3–5 years of experience in project management, program management, account management, customer-facing operations, manufacturing, construction, or related industries
• Experience coordinating cross-functional teams and managing customer expectations throughout a project lifecycle
• Strong organizational skills with the ability to manage multiple priorities, schedules, and stakeholder requests simultaneously
• Excellent communication and relationship-building skills with both customers and internal teams
• Ability to identify risks, drive issue resolution, and maintain alignment between customers and internal teams
• Comfortable leading project kickoff meetings, customer reviews, and status discussions
• Proficiency with Microsoft Office Suite and project management tools

Nice To Haves

• Experience reviewing contracts, proposals, quotations, project documentation, or customer requirements is preferred
• Experience working in manufacturing, HVAC, construction, industrial equipment, mission-critical infrastructure, or related industries is preferred
• PMP certification or formal project management training is considered an asset

Responsibilities

• Own the complete customer relationship from quotation through shipment readiness
• Manage customer communication, alignment, and expectation management during quotation and contract finalization, engineering and manufacturing execution, and delivery preparation
• Ensure accuracy and clarity of commercial scope, contractual assumptions, deviations, and customer approvals
• Coordinate cross-functional teams and manage customer expectations throughout a project lifecycle
• Identify risks, drive issue resolution, and maintain alignment between customers and internal teams
• Lead project kickoff meetings, customer reviews, and status discussions

Benefits

• Competitive salary with a bonus incentive plan
• Medical, dental, and vision insurance
• 401(k)
• Employee assistance program
• Paid time off
• Career advancement opportunities – XNRGY promotes internal growth
• Electric charging stations available on-site

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level