Sr. Program Manager - Residential, Energy Efficiency
About The Position
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. This role can be remotely-based in PA, but requires travel to Allentown, PA for in-person meetings regularly. Candidates must live within a reasonable driving distance of the area. The Senior Program Manager will lead CLEAResult’s implementation of the Act 129 Residential Energy Efficiency Programs in Eastern Pennsylvania. This role oversees all phases of program implementation, including cost management, program implementation, performance tracking, client/customer satisfaction, subcontractor oversight, and strategic coordination. The Senior PM will serve as the primary contact for the utility client, lead program review sessions, and coordinate cross-functional teams to ensure successful delivery of the Energy Efficiency Programs. Key responsibilities include program/team leadership, P&L oversight, KPI achievement, contract execution, and coordination with engineering, marketing, and operations teams. The role also includes leadership of customer satisfaction initiatives, trade ally engagement, and support for all program sub components.
Requirements
- 8+ years of project/program management experience, preferably in energy efficiency or utility programs
- 5+ years of people management experience
- Experience managing large-scale programs; preferably (Residential or Income Eligible)
- Understanding of Pennsylvania Act 129 and Business energy efficiency measures
- Excellent communication, client management, and leadership skills
- Ability to travel regularly in Eastern PA and to the CLEAResult, Client office, or Customer Sites
- Bachelor’s degree required
- Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
- Successful hires must pass pre-employment checks.
Nice To Haves
- MS or MBA preferred
Responsibilities
- Manage the Energy Efficiency Program with annual revenue of $5–12M (excluding incentives)
- Lead contract execution and ensure compliance with Act 129 regulations and client plan filings and expectations
- Oversee program P&L reporting, KPI tracking, and performance-based compensation delivery
- Direct and coordinate multi-functional teams (10–30 people), including 4–7 direct reports and sub-contractors
- Serve as primary liaison with Utility Client, leading program review sessions and strategic planning
- Ensure program implementation aligns with regulatory requirements, market trends, and customer needs
- Coordinate with contact center and marketing teams to support program development and outreach
- Oversee customer satisfaction initiatives and trade ally engagement
- Support process and tool improvements to enhance program delivery
- Develop strategies to expand participation and savings across residential programs
- Ensure accurate reporting and data management in coordination with centralized operations team
- Collaborate with other Program Managers supporting the portfolio of programs
Benefits
- Medical, Dental, and Vision Insurance
- company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program
- Employee Assistance Program
- Access to on-demand training courses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
