Program Manager, Quality and Safety Initiatives

American College of Obstetricians and Gynecologists•Washington, DC

6d•$85,000 - $95,000•Hybrid

About The Position

The Program Manager, Quality and Safety Initiatives manages and implements programs and activities related to patient safety and quality improvement in obstetrical and gynecologic care. The role develops a quality and safety advisory board, supports publication writing and development, coordinates and launches revenue-generating quality and safety products, and develops initiatives to promote program growth and revenue. The Program Manager collaborates with quality and safety advisors, internal and external stakeholders, and organizational leaders. This is a hybrid position requiring commuting to ACOG’s office in Washington, D.C. Travel may be required to represent ACOG’s quality and safety department and to participate in site visits, remotely or in person as needed.

Requirements

Bachelor’s degree in nursing or a health-related field.
At least 5 years of related experience.
Strong organization skills and close attention to detail and deadlines.
Ability to set priorities and complete tasks with limited supervision.
Excellent oral and written communication skills, including copyediting and proofreading experience.
Problem-solving skills and ability to work independently and in a team setting.
Strong working knowledge of Windows and Microsoft Office applications, including Word, Excel, Outlook, Access, PowerPoint, and Publisher.
Ability to travel.
Ability to collaborate effectively with internal and external partners and work with diverse teams.

Nice To Haves

Program management experience.
Budget management experience.
CPHQ, PMP, or RNC-OBC certification.
Master’s degree.
Clinical and quality improvement experience.
Experience working with public health and medical associations.

Responsibilities

Serve as the lead point of contact for quality and safety programs and support execution of departmental and organizational initiatives.
Plan, coordinate, and manage development and advancement of clinical and non-clinical quality and safety deliverables, including revenue-generating products.
Support marketing and launch of quality and safety products and resources.
Launch and manage a quality and safety advisory group of internal and external stakeholders to support development of revenue-generating educational offerings.
Implement and monitor meeting, reporting, and activity requirements for quality and safety delegates and consultants engaged in quality and safety initiatives.
Maintain working knowledge of ACOG resources and guidelines and update files with new resources, with clinical input and supervision from department leadership.
Develop meeting agendas and materials with the department director; compile relevant resources; prepare year-to-date site-visit activity reports and meeting minutes; and implement committee decisions.
Oversee and provide voluntary review of quality-of-care visit coordination, support a multidisciplinary review team, and use clinical expertise to draft facility reports.
Review details before, during, and after site visits; oversee site reviewer consultants; and attend site visits remotely or in person as needed.
Manage development of site-review reports and address and monitor incorporation of comments from the department director, senior director, and reviewers before final reports are submitted to hospitals.
Travel as needed to represent ACOG’s quality and safety department.
Perform other duties as assigned.