Program Manager - Provider Onboarding and Retention

Trinity Health•Columbus, OH

2d•Onsite

About The Position

The Program Manager Provider Onboarding & Retention is responsible for the design, execution, and continuous improvement of onboarding and retention programs for physicians and Advanced Practice Providers (APPs). This role ensures a seamless transition from hire to practice integration while developing strategies that enhance provider engagement, satisfaction, and long-term retention. The Program Manager partners closely with recruitment, credentialing, operations, medical staff leadership, and human resources to deliver a consistent, high-quality provider experience.

Requirements

Bachelor’s degree in healthcare administration, human resources, business administration, or a related field.
5+ years of experience in healthcare operations, provider onboarding, provider relations, HR, or program management.
Experience in physician or APP onboarding, retention, or medical staff operations.
Familiarity with credentialing, licensing, and medical staff processes.
Experience working in a matrixed healthcare organization.
Effective communication skills.

Nice To Haves

Masters Degree or equivalent business degree with clinical experience preferred.

Responsibilities

Design, execution, and continuous improvement of onboarding and retention programs for physicians and Advanced Practice Providers (APPs).
Ensure a seamless transition from hire to practice integration.
Develop strategies that enhance provider engagement, satisfaction, and long-term retention.
Partner closely with recruitment, credentialing, operations, medical staff leadership, and human resources to deliver a consistent, high-quality provider experience.

Benefits

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement starting on day one.
RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
Relocation assistance (geographic and position restrictions apply).
Employee Referral Rewards program.
DailyPay - ability to see earnings daily and transfer money any time before payday.
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.