Program Manager - Provider Onboarding and Retention

Trinity Health • Columbus, OH

3d

About The Position

The Program Manager Provider Onboarding & Retention is responsible for the design, execution, and continuous improvement of onboarding and retention programs for physicians and Advanced Practice Providers (APPs). This role ensures a seamless transition from hire to practice integration while developing strategies that enhance provider engagement, satisfaction, and long-term retention. The Program Manager partners closely with recruitment, credentialing, operations, medical staff leadership, and human resources to deliver a consistent, high-quality provider experience.

Requirements

• Bachelor’s degree in healthcare administration, human resources, business administration, or a related field.
• 5+ years of experience in healthcare operations, provider onboarding, provider relations, HR, or program management.
• Experience in physician or APP onboarding, retention, or medical staff operations.
• Familiarity with credentialing, licensing, and medical staff processes.
• Experience working in a matrixed healthcare organization.
• Effective communication skills.

Nice To Haves

• Masters Degree or equivalent business degree with clinical experience preferred.

Responsibilities

• Design, execution, and continuous improvement of onboarding and retention programs for physicians and Advanced Practice Providers (APPs).
• Ensure a seamless transition from hire to practice integration.
• Develop strategies that enhance provider engagement, satisfaction, and long-term retention.
• Partner closely with recruitment, credentialing, operations, medical staff leadership, and human resources to deliver a consistent, high-quality provider experience.

Benefits

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• DailyPay - ability to see earnings daily and transfer money any time before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level