Program Manager, Process & Policy

PCORI•Washington, DC

1d•$100,000 - $115,000•Hybrid

About The Position

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work. The Program Manager, Process & Policy role in ALM is responsible for providing project leadership, project management, and operational coordination, as well as policy development and maintenance, for one of three major activities within the PCORI funding cycle across stakeholders throughout the PCRP department: Funding Cycle Planning (e.g., developing funding opportunities), Funding Cycle Preparation (e.g., developing PCORI Funding Announcements), and Funding Cycle Execution (e.g., funding approval processes across opportunities, cross-division award execution processes and policies). This individual job description includes responsibilities pertinent to the Funding Cycle Execution activity. The Program Manager will work closely with the Director, ALM and Associate Director, Process & Policy, and other members of the ALM team to execute all assigned responsibilities within the unit functionalities, some of which will include leadership and coordination of activities across all levels of personnel within Program Operations and other PCRP divisions. These include the PCORI Executive Director, PCRP Deputy Executive Director, PCRP Chiefs, and other members of PCORI and PCRP leadership and staff, as well as external stakeholders. The Program Manager will focus on strategic, cross-team collaboration to support unit-based, divisional, departmental, and organizational goals; develop, maintain, and improve efficient ALM business processes; and support business operations, and monitoring and reporting efforts (e.g., visuals, reports, dashboards). The ideal candidate will be a self-starter, work well as part of or leading teams, and demonstrate technical proficiency working with a variety of tools. They should have superior written and verbal communication skills, strong interpersonal skills, strong analytic and organizational capacities, solid professional judgment, and a results-oriented, collaborative, and resourceful approach to their work.

Requirements

Strong project management skills, including superb organizational skills. Keen attention to detail.
Demonstrated ability to think independently, to be proactive and responsive, to be flexible and to juggle multiple, competing priorities, and to work with minimal supervision.
Ability to adapt quickly to changing and competing priorities and complex tasks. Tolerant of ambiguity.
Proficiency in managing-up and keeping leadership on track regarding key timelines and/or deliverables, as needed.
Collaborative team player orientation with the ability to develop and maintain cooperative relationships with colleagues across PCORI and other stakeholders.
Excellent interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues across PCORI, consultants, external stakeholders, and others.
High level of maturity and professionalism; must interact effectively with staff at all levels.
Strong work ethic with the highest personal and professional integrity, sense of accountability and good judgment.
Excellent editing, oral and written communications skills. Communicates, both written and orally, on complex issues relating to projects to internal and external teams.
Personal motivation to support PCORI’s mission and goals; work independently and in teams to think imaginatively about opportunities; to create and respond to novel and innovative approaches to addressing an issue; to inspire others to work towards achieving team goals.
Advanced experience in MS Office Suite, especially Outlook, Excel, and PowerPoint. Proficient in project management and dashboard tools.
Minimum of a bachelor’s degree or a combination of education and requisite experience.
At least 5 years of project management and/or analytical experience.
Experience handling and managing multiple projects and priorities effectively, including superior time management and organization.
Experience working with and/or communicating with diverse organizations and individuals, with professional experience with specific stakeholder groups or in research contexts strongly preferred.

Nice To Haves

A Master’s degree is a plus but not required.
Knowledge or background in public health, research or research funding and operations/ administration a plus.

Responsibilities

Holds primary responsibility for leading and coordinating approvals of funding following application solicitation and completion of review for all typical, novel, and/or ad hoc PCORI funding opportunities.
Responsible for execution of Standing Selection Committee (SSC) (as a sub-component of the PCORI Board of Governors) review of funding recommendations, to include compliance with the SSC charter, internal and external collaboration and coordination, meeting management and materials preparation, documentation, reporting, and process improvement.
Responsible for supporting, stewarding, or advising on funding approvals that are below the threshold or otherwise conducted separately from SSC review.
In consultation with the Chief Officer, Program Operations and Director ALM/Associate Director, Process & Policy, provide project management and/or support for process and policy documentation across the funding cycle execution overarching workstream, to include merit review, contract management, peer review, and award process management (note: this is a developing functionality and will mature over several funding cycles).
In consultation and collaboration with the Director, ALM/Associate Director, Process & Policy, and Chief Officer, Program Operations, as needed, serve as project manager for receipt, review, decisions, and relevant communications for applicant appeals on PCORI review or funding decisions. This requires close collaboration across multiple Program Operations units and across all PCORI funding programs, and facilitation of policy refinement.
Serve as an active member of the ALM unit, participating in team meetings, supporting fellow team members in their workstreams as needed, identifying and acting upon potential synergies, and collaborating on team projects.
Contribute, as needed, to Program Operations and ALM best practice process implementation.
Support cross-division communications and reporting efforts, such as newsletters, presentations, briefings to the leadership team, and stakeholder outreach.
Provide data collection and analysis, as needed, for evaluation or other purposes.
Develop or enhance proficiency with the Asana project management tool, as needed.
Contribute to implementation planning, execution, and refinement of the PCORI AMS.
As requested, serve as an ALM or Program Operations representative on PCORI committees or workgroups (e.g., Data Governance Council).
Provide support to other members of the ALM unit as needed.