Program Manager, Principal

Pacific Gas And Electric Company•San Ramon, CA

4d•$137,000 - $244,000•Hybrid

About The Position

Manages aspects of program implementation and operations. Ensures program is operating effectively. Responsibilities typically include some or most of the following in support of Program Management to ensure attainment of program metrics/objectives. Managing relationship with and providing direction to vendor(s). Developing and monitoring budgets and forecasts. Developing, measuring, and reporting on success of the program. Implementing strategies and process improvement in a PMO setting. Partnering with the Marketing organization, vendors and external partners to develop and implement strategies to reach appropriate customer audience at the appropriate time. Identifying and maintaining strong working relationships with all strategic programs and partners. Partnering with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators. Identifying stakeholders and communicate within and outside of PG&E. Developing and/or implementing policies and procedures. Identifying new partners, technologies, and delivery channels. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. Primarily in Sacramento, Bay Area and the Central Valley.

Requirements

Bachelors Degree or equivalent experience
Job-related experience, 10 years

Nice To Haves

Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.)
Deep knowledge and expertise of business and or industry drivers
Ability to lead large and complex projects working with cross-functional teams
Ability to create compelling business cases based on complex business environments and inputs
Adept at addressing issues with diplomacy and tact

Responsibilities

Manages aspects of program implementation and operations.
Ensures program is operating effectively.
Managing relationship with and providing direction to vendor(s).
Developing and monitoring budgets and forecasts.
Developing, measuring, and reporting on success of the program.
Implementing strategies and process improvement in a PMO setting.
Partnering with the Marketing organization, vendors and external partners to develop and implement strategies to reach appropriate customer audience at the appropriate time.
Identifying and maintaining strong working relationships with all strategic programs and partners.
Partnering with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators.
Identifying stakeholders and communicate within and outside of PG&E.
Developing and/or implementing policies and procedures.
Identifying new partners, technologies, and delivery channels.
Recognized subject matter expert who represents PG&E in regulatory and/or industry forums on subject of expertise.
May manage major cross-functional projects and initiatives.
Coaches and mentors less experienced employees
Solves unique and complex problems, anticipating issues and developing innovative solutions.
Demonstrates strategic leadership with internal stakeholders to support Company goals.
Leads development of program goals and metrics to meet company goals and objectives. Collaborates across organization to ensure alignment of goals to support program.
Responsible for utilizing other departments and teams to meet program goals.
Organize and lead cross-utility project teams to influence utility, regulatory and/or industry decisions.
Leads large statewide energy efficiency programs or efforts on behalf of PG&E to resolve issues and conflicts or to educate other parties.
Develops or provides significant input to PG&E leadership, other utilities with similar programs, industry and/or regulatory decision makers to influence market place and regulatory strategies impacting PG&E and its customers.