Program Manager - Performance & Budgets

Iberdrola•Orange, CT

1d•Onsite

About The Position

The Workforce Planning Program Manager works cross-functionally to solicit, consolidate, analyze, and develop Networks Operations internal and external resource forecasts. This role manages and produces reporting to ensure Networks Operations achieves headcount and personnel targets, including overtime and capitalized labor financial targets. The position monitors and tracks cross-functional arrangements required to address emerging needs and close talent gaps. The candidate must also possess strong negotiation skills and the ability to collaborate.

Requirements

Bachelor’s degree in Business, Human Resources, Information Technology, or related field.
At least 8 years of experience in workforce management, finance, or a related area.
Working knowledge of utility industry regulation.
Proficiency in Microsoft Office Tools (Excel, Power Point, Word, Power BI).

Nice To Haves

Master/MBA degree preferred.
Proficiency with SAP fundamentals and processes preferred.

Responsibilities

Control, direct, and oversee Networks Operations headcount and external resources activity, including preparation and management of budget/REV/monthly reporting.
Monitor variance root cause, identify plans for course correction, and escalate information as needed.
Control promotions and organizational changes versus budget/REV and analyze financial impact to ensure alignment with financial targets.
Develop, manage, and enhance metrics to track Networks Operations performance.
Identify trends, produce ad-hoc analysis as needed, and proactively engage with functional senior management to support greater enterprise value creation.
Work collaboratively with HR Business Partners in developing workforce plans.
Evaluate, recommend, and approve incremental internal labor required of current functions or internalization of activities that become core.
Establish the necessary process of position approval, changes, roles & responsibilities within workforce management.
Reconcile and integrate existing and new partial resource plans to build comprehensive business cases aligned with regulatory, operational, and quality requirements as well as financial LTO needs.
Build Long Term Plan for Workforce, aligned with Rate Case, Union Agreement, company growth, productivity, and efficiency.
Guarantee that every initiative/budget/review will be communicated properly to leaders and impacted employees.
Control, direct, and oversee Networks Overtime and Capitalized Labor, including preparation and management of budget/REV/monthly reporting.
Monitor variance root cause, identify plans for course correction, and escalate information as needed.
Develop and apply Avangrid processes and procedures related to the contractor’s hiring process and contractors’ compliance.
Control contractors’ promotions and organizational changes versus baseline and analyze financial impact to ensure alignment with financial targets.
Establish the necessary process of contractors’ approval, changes, roles & responsibilities within workforce management.
Work with Contract Management for current and future needs in the Embedded Contractors Frameworks that we support.
Supervise and continuously improve contractor recruitment operations, gatekeeper approval workflows, contractor systems and data governance, and cross-functional stakeholder engagement to ensure efficiency, compliance, and business alignment.
Resolve any agency, SME or business issues providing support as needed.
Engage with different stakeholders: Agencies, Hiring Managers, SMEs, IT, HR, Advanced Planning, etc.
Identify process efficiencies and automations.
Assist in organizing and maintaining databases or utilizing existing systems.
Assure that information regarding status of contractors and positions is documented, including history.