Program Manager /Operations Manager (Aviation)

Innovative Consulting & Management Services, LLC•Jacksonville, FL

26d•Onsite

About The Position

ICMS is seeking an experienced Program Manager /Operations Manager to serve as the overall lead, manager, and administrator for an aviation maintenance contract. The role is responsible for executing the contract’s performance expectations, acceptable quality levels, safety requirements, and technical requirements. This is a full-time, onsite, exempt position; telecommuting is not considered. The hire is contingent upon award of the contract. The position serves as the contractor’s on-site general manager and primary point of contact with government program authorities on technical and program or project issues. It oversees contract execution and program resources, manages employees and schedules, and ensures work complies with applicable quality, aerospace, environmental, safety, and US Navy requirements. A Secret clearance is required by the contract, and personnel working onsite at federal facilities must meet federal government security clearance standards. Employment is also contingent on passing a pre-employment drug screening and receiving acceptable reference and background check results.

Requirements

Minimum of 8 years of experience in military aviation maintenance management.
Demonstrated experience managing government service contracts, including cost, schedule, quality, staffing, and performance requirements.
Experience supervising, hiring, firing, training, planning, scheduling, controlling projects, and managing personnel.
Knowledge and working experience in military aircraft maintenance organizations governed under COMNAVAIRFORINST 4790.2D.
Experience in safety, documentation, HAZMAT, training, licenses and certifications, scheduling, production control, and management.
Functional knowledge of industrial operations and processes involved in aircraft and component overhaul, repair, or manufacturing at a depot maintenance level.
Excellent written and verbal communication skills.
Secret clearance required by the contract; onsite personnel at federal facilities must meet federal government security clearance standards.
Must pass a pre-employment drug screening and have acceptable reference and background check results.

Nice To Haves

Bachelor’s degree desired in an applicable discipline, such as Aviation Management, Business Administration, Engineering, Logistics, or a related field.

Responsibilities

Serve as the primary interface and point of contact with government program authorities on technical and program or project issues.
Oversee execution of contract requirements.
Manage acquisition and employment of program or project resources.
Serve as the contractor’s on-site general manager.
Ensure employees use procedures compliant with ISO 9001, AS 9100, and ISO 14001 standards while performing their duties.
Perform employee management actions, including investigations and reports arising from quality defect notices issued against contractor employees.
Manage employee work schedules, shifts, overtime demands, leave, and other time off to ensure adequate support for technical work.
Inform the COR within 60 minutes of an employee absence and report planned absences biweekly by email.
Monitor contractor employee activities for fraud, waste, and abuse under US Navy policies and procedures, take necessary preventive or corrective action, and immediately notify the COR upon observing such behavior by contractors or government employees.
Attend meetings scheduled by the COR or PCO.
Enforce professional and safety regulations and communicate internal personnel issues directly to HR and management staff.
Support client satisfaction through timely, accurate reporting of events and solutions; develop strategies to solicit feedback, analyze input, and determine corrective action or performance recognition.