Program Mgr, Oncology and Ambulatory Imaging UVACH

UVA Health•Manassas, VA

1d•$45 - $74•Hybrid

About The Position

The Program Manager is responsible for the supporting the oversight, development and implementation of quality improvement and patient safety initiatives for oncology and ambulatory imaging services, to include policy and procedure development and compliance for related regulatory agencies including, but not limited to Commission on Cancer (CoC), Foundation for the Accreditation of Cellular Therapy (FACT), National Accreditation Program for Breast Centers (NAPBC), American College of Radiology (ACR) etc. The position is also responsible for the analysis of quality and performance improvement data through coordination of information including data collection, analysis and trending of required regulatory indicators, clinical quality and review activities, external agency review and other select clinical outcomes measurement. This position provides expertise in maintaining compliance with requirements of regulatory and accreditation agencies specific to oncology. This position serves to educate all team members and physicians throughout the health system on regulatory/accrediting requirements to promote readiness and compliance.

Requirements

Two years of project management, quality or regulatory experience required
Experience or training in principles of quality improvement and regulatory compliance preferred.
Strong analytical and critical thinking skills and experience in utilizing work processing, spreadsheets, and clinical systems/databases required.
Demonstrates effective communication skills.
Autonomous, self-starter with the ability to make independent decisions.
Organized with effective time management skills.
Detail oriented with ability to facilitate change and affect positive results.
Proficient in computer/web-based tools.

Nice To Haves

Master’s Degree preferred.
project management, quality or regulatory experience preferred.

Responsibilities

Planning overseeing and evaluating regional institutional or statewide health education programs.
Outreach to build the cancer service line and ambulatory imaging referrals base.
Leading teams to develop programmatic growth utilizing strategic planning principles.
Work collaboratively with administrators, managers, the interdisciplinary team and physicians to identify and enhance strategic clinical issues, through the Be Safe methodology for problem solving.
Support workgroups through planning, facilitation, task execution, and/or communication support. Implementation of new protocols and procedures. Assist workgroups with content and research support to progress the project. As initiatives progress, may engage with workgroups to identify external project support.
Performance outcome deliverables include, but not limited to; quality, safety, patient satisfaction, service, operational efficiency, and process improvements.
Develop and review analytical work products for accuracy, completeness and help frame the analysis for leadership decision making.
Independently retrieve, interpret, and analyze data from a wide variety of sources.
Maintains a state of survey readiness which includes clinical audits, mock surveys and adherence to infection control practices.
Coordinates interdisciplinary team rounds/meetings and participates as needed.
Provides effective project consultation and facilitation to ensure projects meet goals and objectives as defined by leadership.
Prepare and share reports with leadership to review status, important issues, and barriers that impact progress of all active and upcoming projects. May draw upon healthcare knowledge, trends, and experiences to execute tasks, inform analysis and evaluate issues for leadership discussion. Assists clinical and programmatic oncology leadership and staff to identify opportunities and develop action plans to drive improvement of patient care, treatment and services. Provides expertise and supports the activities of process improvement sub-committees.
Ensures compliance with current legislative/regulatory requirements; serves as liaison with related regulatory agencies.
Provides educational support to all departments/units in the areas of oncology quality improvement, patient safety, accreditation standards and other regulatory standards. Maintains knowledge of and expertise in requirements related to regulatory policies and bylaws. Provides education of multi-disciplinary team members in regard to policies/protocols and forms.
Develops/revises and maintains change control for all oncology regulatory forms, policies, protocols and guidelines.
Works to improve functionality of data and related databases.
Develops action plans and coordinates improvement projects to support best practices, regulatory compliance and strategic initiatives.
Lead planning, implementation, and evaluation of regional oncology education programs across multiple clinical sites (Culpeper, Gainesville, Prince William and Haymarket).
Develop and manage comprehensive educational content aligned with institutional regulatory standards (CoC, NAPBC, FACT).
Conduct needs assessments and tailor programming to support quality improvement and patient safety initiatives.
Assess educational needs to support compliance and continuous improvement initiatives.
Provide resources for oncology staff to promote readiness and quality of care.
Collaborate with cross-functional teams to enhance patient safety and care delivery through education and awareness.
Partner with the oncology leadership team, ambulatory imaging team and UVA Health Marketing to develop and execute communication strategies for service line programs.
Lead the creation and dissemination of promotional content to increase awareness of cancer center programs, including support groups, wellness webinars, navigation services, and survivorship care.
Coordinate regular updates of marketing collateral such as brochures, flyers, digital displays, social media content, and email newsletters tailored to patients, caregivers, and providers.
Develop and maintain a promotional calendar for events, program launches, and health observances (e.g., Breast Cancer Awareness Month).
Track engagement metrics and assess outreach effectiveness to optimize messaging and reach.
Design visually engaging materials using tools such as Canva, UVA Health brand site, or institutional templates.
Develop branded content that aligns with institutional guidelines and resonates with diverse patient populations in our catchment area.
Support video and photo shoots highlighting patient stories, provider spotlights, or new services.
Assist in planning and promoting educational events, and awareness campaigns.
Develop internal toolkits or referral guides to increase clinical staff awareness of navigation and supportive care programs.