Program Manager of Workers’ Right Program

Mission Action•San Francisco, CA

1d•Onsite

About The Position

The Program Manager of the Workers’ Center provides strategic leadership and day-to-day management of Mission Action’s two worker collectives: the Day Labor Program (DLP) and the Women’s Collective (WC). Located on Cesar Chavez Street, the Workers’ Center serves low-income immigrant day laborers and domestic workers, many of whom face housing insecurity, homelessness, and health challenges; by providing a safe space to negotiate fair wages and access support services. The Program integrates organizing, leadership development, and member-centered services within a social change framework, building collective power to address the root causes of economic and social injustice. This position is a key member of Mission Action’s senior leadership team and reports to the Director of Community Engagement & Organizing Programs.

Requirements

Bachelors Degree or relevant experience or equivalence experience
Minimum of 3 years experience working with day laborers and/or immigrants, refugees and homeless communities.
Language proficiency in English (desired) and Spanish (required).
Excellent interpersonal and social emotional skills.
High level of integrity and ability to communicate effectively, openly and with respect.
Demonstrates grit, comfortable leading culture and organizational change, and embraces a growth mindset.
Demonstrated consistent sound judgement and decision-making.
Strong desire to work with day laborers and in a non-profit organization.
Background in participatory adult learning and popular education.
Ability to work well under pressure.
Experience working with individuals in crisis.
Proficient in MS Office, email and internet

Nice To Haves

Language proficiency in English

Responsibilities

Establish and manage strong relationships with funding partners for both the Day Labor Program and Women’s Collective.
Assist with writing grants and write funders’ reports related to the Day Labor Program and Women’s Collective.
Work collaboratively to ensure the Workers’ Rights Program delivers a model that centers transformative leadership and healing to the members of the collective.
Identify potential programmatic problems, analyze issues and extrapolate appropriate solutions to strengthen programming.
Develop a marketing plan, social services continuum of care plan, education plan relevant to the DLP and WC members, and an overall civic engagement plan in political and labor areas relevant to the DLP/WC community.
Oversee all services of the Workers’ Center Program including site services, training, referrals to health services, etc. and develop corresponding quality control and social impact metrics and measuring systems.
Develop new or strengthen existing strategic alliances with community partners in social services, education, and civic engagement. Alliances to include partners from public, private, and nonprofit sectors.
Supervise the program staff in day-to-day functioning of all program activities.
Provide coaching and mentoring to both staff and members. Conduct annual staff performance evaluations.
Ensure a successful operation at the worker center with a focus on jobs generation, dispatch, quality control and development of members’ leadership.
Be responsible for meeting program and contractual obligations.
In charge of monthly, quarterly, and annual reports
Manage program operational budget.
Attend partner meetings, training and convenings.
Lead DLP/WC staff and member retreats.
Attend regularly scheduled staff meetings.
Attend agency-wide staff retreats, lead DLP/WC contributions.
Participate in community organizing.
Represent the agency to the community at community meetings, public events, and other forums.
Uphold program and organizational operating policies and procedures consistent with the organization’s culture and desired results
Participate on the agency’s Strategic Leadership Team and other agency committees as needed
Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community
Work within the framework of the agency’s mission, vision, values, theory of change, and organization’s commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
Commit yourself to treating each community member with respect and dignity
Perform other duties as assigned