Program Manager, Nursing Administration

Denver Health•Denver, CO

2d•$95,400 - $147,900•Onsite

About The Position

We are recruiting for a mission-driven Program Manager, Nursing Administration to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department DH IMM CLINIC PAV L Job Summary Under minimal supervision, the Nursing Program Manager performs managerial and leadership functions over professional nursing and support care team in various ambulatory care clinical healthcare consumer care settings. Applies critical thinking, evidence-based policies, procedures, guidelines and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes and independently works with the ACNO or Director to ensure alignment of clinical quality and projects with departmental and strategic goals. This position will be part of the Immunization and Travel Clinic which is one of four clinics within the Public Health Institute at Denver Health. The person will manages clinical, educational, and research operations for the Immunization and Travel program; manages staff and develops performance standards; support financial operations with the clinic administrator, supervise and direct all related activities in the assigned area; oversees day to day clinical operations, analyze and evaluate clinical, educational and research services for quality improvement; provides clinical support for all protocols and processes for the clinic following ACIP or other national organizations schedules and recommendations; oversee timely and appropriate communications with outside agencies; and work directly with the clinic administrator and other key staff to assume completion of tasks within departmental strategic plans. Adheres to the American Nurses Association (ANA) standards of professional nursing practice / process and performance, and the ANA Code of Ethics to provide care to all healthcare consumers. Applies critical thinking, evidence-based practices and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes. Utilizes the Theory of Human Caring and Caritas in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder / Director, Watson Caring Science Institute."

Requirements

Bachelor's Degree in Nursing Required
4-6 years of nursing experience with evidence of increasing formal and informal leadership experience for 2 years preferred. Required
BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required
RN-Registered Nurse - DORA - Department of Regulatory Agencies Required
Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards.
Strong understanding and display of the principals of customer service as it applies to patients, staff and the community
Ability to assist in identifying ways to promote quality patient-centric care and maintain Denver Health’s high level of patient satisfaction. [Nursing Vision Statement]
Ability to work effectively in a team matrix environment. Ability to communicate clearly and effectively at all levels and in a cross functional environment.
Ability to work closely with multidisciplinary staff, charge nurses, clinical nurse educator(s), navigators, pharmacists, Social workers, Nursing Managers, providers, executive leadership to provide care to patients with respect to their uniqueness using informed judgment, competence, individual qualifications, and collaboration with the health care team.
Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
Supports compliance with national patient safety goals, accrediting agency standards, and quality initiatives.
Evaluates practice in relation to professional standards, statues, regulations, hospital and departmental policies, standards of care, and regulatory
Promotes quality care by redefining priorities for care based on evaluation of healthcare consumer/family response, changing condition, and community needs.
Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
Proficient in EHR documentation
Proficient in Office Suite
Knowledge of JCAHO and other federal, state and local regulatory requirements impacting ambulatory care clinics.
Applies knowledge and support to a variety of roles supervised including onboarding and orientation, appropriate scope of practice, continuing education and development plans.
Knowledge and adherence to standards of care for ambulatory care nursing and provision of clinical care across the continuum of age and culture.
Supports and implements organizational initiatives of diversity, equity, inclusion, and belonging on the unit with direct reports and in all interactions.

Responsibilities

Staff Management, education, onboarding (25%)
Mentoring and Recruitment (15%)
Records Management (10%)
Problem Solving Patient and Family needs (10%)
Patient Safety and Quality Care (10%)
Policy Development and revision (10%)
Scheduling (5%)
Support and implementation of organizational initiatives and strategic planning (5%)
Promote employee engagement (5%)
Staff Unit (5%)

Benefits

Generous paid time off
Fully paid parental leave
Exceptional retirement contributions
Comprehensive health coverage
Nationally recognized well-being programs
Tuition assistance
Career advancement pathways
Professional development
Meaningful financial advantages
Loan forgiveness eligibility
Employer contributions
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer