Program Manager - Modernization & Enablement (Senior, or Lead)

Boeing•Seattle, WA

12d•Hybrid

About The Position

Boeing Digital Services is undergoing a significant transformation to revolutionize how aviation products are designed, delivered, and supported. This modernization effort involves fundamental shifts in operating models, culture, and delivery capabilities, moving beyond incremental improvements. The Modernization Office is central to this transformation, aligning executive strategy with the execution of product teams and driving digital solutions to market. The Program Manager - Modernization & Enablement (Senior, or Lead) is a key individual contributor supporting the Modernization Office Leader in advancing this transformation agenda. This role combines program management expertise with change enablement, ensuring that modernization initiatives are well-organized and on track, while also equipping and aligning teams to adopt new ways of working. The goal is to ensure the organization moves collectively and effectively towards its modernization objectives. This position is located in Seattle, WA; Denver, CO; or Plano, TX. The role has two main focuses: structured program management for the Modernization Office's initiatives, and change strategy/people enablement to help product teams adopt and sustain new working methods. Success in this role will be measured by the visibility and trustworthiness of the modernization roadmap, the preparedness of product teams, and demonstrable shifts in value delivery to customers. The company is hiring for both Senior and Lead Program Manager levels.

Requirements

5+ years of experience in program management, transformation, change management, or a combination of these disciplines.
5+ years of experience in product management, including writing stories, using tooling (e.g., Jira, Pendo), and working with technical delivery teams in building new products.
Experience managing complex, cross-functional programs with multiple concurrent workstreams.
Experience with program and project management tools (e.g., Jira, Confluence, Asana, Smartsheet, or equivalent).
Excellent written and verbal communication skills; able to translate complex program information into clear, compelling narratives for diverse audiences.
Comfortable operating across levels of the organization—from executive stakeholders to frontline product teams—with equal credibility and effectiveness.
Must meet U.S. export control compliance requirements, requiring a “U.S. Person” as defined by 22 C.F.R. §120.62 (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee).

Nice To Haves

7 or more years' related work experience or an equivalent combination of education and experience.
Experience working within a formal transformation office, PMO, or product modernization program.
Bachelor’s degree in business, Organizational Development, Communications, or a related field.
Background in AI delivery environments or supporting teams transitioning to AI / automated ways of working.
Familiarity with change management frameworks (e.g., Prosci/ADKAR, Kotter, or equivalent)—applied experience preferred over certification alone.
Experience working in technology or with software development teams.

Responsibilities

Translate strategic priorities into organized, executable program plans, maintaining visibility across initiatives and surfacing issues for leadership attention.
Prepare program updates and decision-ready materials for the Modernization Office Lead and executive stakeholders.
Own and maintain the Modernization Office program roadmap, tracking initiatives, milestones, dependencies, and delivery risks.
Manage the transformation backlog, including intake, prioritization, sequencing, and progress reporting.
Establish and sustain program governance rhythms such as planning cadences, portfolio reviews, retrospectives, and steering committee reporting.
Proactively identify and resolve blockers, cross-team dependencies, and delivery bottlenecks.
Build and maintain program artifacts like charters, RACI matrices, risk logs, decision registers, and milestone trackers.
Develop and execute change management strategies to support the adoption of new operating models, product delivery practices, and ways of working.
Assess organizational readiness and stakeholder impact for transformation initiatives, designing targeted engagement and enablement plans.
Partner with product teams as an internal enablement resource, assisting them in understanding and operating within modernized ways of working.
Design and deliver structured communications to build shared understanding and sustain momentum.
Create enablement materials, playbooks, and training content to help teams sustain change independently.
Foster a culture of transparency and continuous improvement by surfacing friction, reinforcing progress, and connecting teams to the transformation's purpose.
Collaborate with product managers to create necessary product templates, tools, and artifacts for AI ways of working.
Serve as a liaison between executive leadership and product teams, translating strategy into actionable direction and ground-level reality into leadership insight.
Build trust through consistent follow-through, clear communication, and understanding of business context and human dynamics.
Support the Modernization Office Lead in preparing for and facilitating key leadership discussions.
Monitor stakeholder sentiment and adoption indicators to proactively surface risks and recommend adjustments.
Continuously evaluate and improve Modernization Office processes to increase team effectiveness.
Capture and codify lessons learned, emerging practices, and program patterns into reusable frameworks.
Track adoption metrics, delivery KPIs, and change health indicators to surface progress and guide course corrections.
Stay current on trends in transformation, agile delivery, organizational change, and product operating models, bringing relevant insights back to the Modernization Office.