Program Manager, MiFamily Together

HATW•Livonia, MI

2d•Hybrid

About The Position

The MiFamily Together Program Manager is responsible for leadership, oversight, and implementation of the MiFamily Together program, ensuring services are delivered in alignment with MDHHS requirements, evidence-based practice standards, and agency policies. This position oversees day-to-day program operations, staff supervision, quality assurance, training compliance, and coordination with MDHHS and community partners to support safe, effective, and family-centered service delivery. The MiFamily Together Program Manager supports the implementation and sustainability of prevention and family preservation services designed to strengthen families, reduce risk, and prevent unnecessary child welfare involvement. This role requires strong leadership, organizational oversight, and the ability to support staff delivering in-home and community-based services to children and families with complex needs.

Requirements

Master’s degree from an accredited college or university in a human services field required
Minimum of one year of supervisory experience in a human services or child welfare setting required
Experience managing staff, overseeing service delivery, and ensuring compliance with contractual requirements required
Experience working with children and families involved in child welfare, family preservation, prevention, reunification, or related services required
Experience supporting evidence-based or structured service models, including oversight of training, supervision, and fidelity expectations required
Strong organizational, leadership, and communication skills
Ability to coordinate services and collaborate effectively with MDHHS and community partners
Ability to work both independently and collaboratively
Must possess a valid driver’s license, maintain a satisfactory driving record, and provide proof of automobile insurance
Must not have been convicted of child abuse or neglect, or a felony involving harm or threatened harm to an individual within the 10 years immediately preceding the date of hire
Must not be listed on the central registry as a perpetrator of child abuse or child neglect

Nice To Haves

Clinical experience preferred

Responsibilities

Provide leadership, supervision, and support to supervisors, interventionists, clerical, and other assigned personnel
Conduct regular supervision, coaching, and performance evaluation of staff
Provide direct supervisory support and operational coverage during staffing transitions or vacancies
Support staff in case planning, service coordination, engagement strategies, and problem-solving
Promote a culture of accountability, professionalism, and strengths-based practice
Support staff development through ongoing training, mentorship, and feedback
Oversee daily operations of the MiFamily Together program to ensure effective and timely service delivery
Ensure services are delivered in accordance with MDHHS requirements, program expectations, and agency policy
Monitor staffing capacity, caseload distribution, and service coverage to meet program needs
Support implementation and sustainability of evidence-based and structured service models
Ensure services are family-centered, culturally responsive, trauma-informed, and focused on child safety and family stability
Ensure compliance with all applicable MDHHS requirements, contractual obligations, and agency policies
Monitor staff adherence to documentation standards, timelines, and service requirements
Oversee completion and maintenance of required program documentation and reports
Ensure staff maintain required training, credentialing, and fidelity expectations
Support program readiness for audits, monitoring reviews, and quality assurance activities
Monitor program outcomes, performance measures, and service quality indicators