Program Manager Maternal Services - Perinatal Admin

CHRISTUS Health • San Antonio, TX

1d

About The Position

The Program Manager Maternal Services develops and leads nursing maternal/perinatal initiatives for the CHRISTUS location and works with the Maternal Medical Director to oversee perinatal practice at the facility. In collaboration with regional clinical leaders through the Regional Advisory Council, the Program Manager leads the development and implementation of regional clinical strategies, policies, and practices aligned with CHRISTUS Health System and guided by high-reliability principles. The role supports nursing standardization, evidence-based practices, operational excellence, and optimal patient care performance.

The Program Manager establishes effective strategies for service-line initiatives, education and competency, physician collaboration, integration, outcomes, and resource utilization, with goals that include service-line growth, efficiency, compliance, safety, and patient experience. The position co-chairs the facility’s Maternal QAPI Committee with the Maternal Medical Director and ensures the Maternal Program Plan’s core functions and performance indicators comply with applicable benchmarks and standards. The role also provides leadership, training, communication, and subject-matter expertise to support exceptional maternal care and effective program performance.

Requirements

• Bachelor of Science in Nursing.
• Presentation and communication skills.
• At least 5 years of clinical experience in perinatal nursing.
• Registered Nurse license in the state of employment or a compact state.
• Neonatal Resuscitation Program certification.
• AWHONN Intermediate Fetal Monitoring certification.
• Knowledge of healthcare professional education and continuing education requirements.
• Strong knowledge of clinical care processes across nursing disciplines in the continuum of care, with demonstrated expertise applying clinical technology to those processes.
• Maintain current, evidence-based practice.
• Knowledge of Microsoft programs, including Excel, PowerPoint, and Access.
• Strong interpersonal, negotiating, tact, and diplomacy skills for working effectively with a wide range of stakeholders.

Nice To Haves

• Experience leading unit or facility initiatives.

Responsibilities

• Participate in planning the service-line vision and strategy, and develop, implement, communicate, and promote strategic plans.
• Co-chair the facility’s Maternal QAPI Committee with the Maternal Medical Director.
• Ensure core program functions and the facility’s Maternal Program Plan are followed and performance indicators meet benchmarks and standards; develop plans to address gaps.
• Support and direct ministries when indicators are not meeting targets and help ensure corrective actions are successful.
• Serve as a subject-matter expert or identify appropriate contributors to develop and implement evidence-based maternal/perinatal nursing policies, procedures, and standards of care related to patient care, safety, and stewardship of resources.
• Monitor action and strategic plans and manage approved deviations from plans.
• Forecast business and financial resource needs, identify resource, skill, or training gaps, and develop strategies to address them.
• Provide ongoing leadership and training to help team members achieve expected results.
• Assist in establishing and implementing system policies, procedures, and standards.
• Communicate effectively with staff, promoting understanding, ownership, and achievement of goals and objectives.
• Promote teamwork, monitor team-member feedback, and support effective communication and understanding of organizational direction and expectations.
• Establish and monitor department quality objectives, milestones, and benchmarks.
• Develop and implement tools to measure performance and document and regularly report project and routine-assignment status.
• Lead the establishment of departmental programs that promote exceptional maternal care.
• Participate in ongoing staff and team-based education, simulations, and training in perinatal patient care.
• Regularly and actively participate in maternal care at the facility where program manager services are provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager