Program Manager, Localization Testing

Meta•San Francisco, CA

1d•$132,000 - $189,000

About The Position

We are seeking a Senior Program Manager to join Meta's Global Product Quality (GPQ) team and drive localization testing programs. This role is responsible for helping Meta's product teams validate how well their products perform linguistically and functionally across international markets, covering in-market localization testing for AI-powered products, automated test execution, and locale-specific quality validation. You will manage vendor partnerships, design testing methodologies, and work with product, engineering, and i18n teams to turn test results into actionable recommendations. The role requires someone comfortable working collaboratively across a shared portfolio, applying automation to improve how testing gets delivered, and operating across multiple product lines and geographies, prioritizing work based on impact, deadlines, and stakeholder needs.

Requirements

8+ years of experience in program management, QA/testing operations, localization, or a related field
Experience managing localization testing, QA, or internationalization programs that involve external vendor partners at scale
Experience working with product and engineering teams to translate testing findings into product decisions and quality improvements
Experience with international markets, localization workflows, or global product operations
Experience designing scalable processes, defining metrics, and driving continuous improvement across a testing program

Nice To Haves

Familiarity with localization tooling ecosystems (TMS, CAT tools, pseudo-localization, string extraction pipelines)
Experience applying AI/ML or LLMs to improve testing coverage, efficiency, or quality evaluation
Experience building or implementing automation for localization testing or QA workflows (e.g., automated linguistic checks, AI-powered test generation, continuous localization validation)
Experience managing vendor budgets and contracts, including compliance with contingent workforce policies
Experience testing AI-powered or generative AI products across multiple languages and locales
Background in presenting program outcomes and recommendations to product and engineering leadership

Responsibilities

Own and operate the localization testing program, defining strategy, coverage models, and quality standards for validating translations and locale-specific product experiences across Meta's product portfolio
Rethink localization testing for an AI-native world: design and implement automation frameworks that leverage LLMs, AI-powered evaluation, and intelligent test generation to dramatically increase coverage and reduce manual effort
Drive in-market localization testing for AI-powered products (e.g., Meta AI), coordinating test design, locale coverage, and delivery timelines to support product launches
Manage vendor relationships, budgets, and compliance across localization testing partners (e.g., Global App Testing, Applause), including scoping, performance management, and procurement coordination
Partner with product, engineering, and i18n teams to translate localization testing results into actionable product recommendations, ensuring issues are triaged, prioritized, and resolved
Build and maintain shared program infrastructure: automated test pipelines, testing methodology standards, bug taxonomy, severity frameworks, and deliverable templates used across localization testing
Define and track program metrics that demonstrate localization quality, test coverage, automation rates, and operational health of the localization testing program, reporting progress to i18n leadership
Collaborate closely with the broader ITP team to align on shared tooling, processes, and cross-program dependencies while maintaining full ownership of the localization testing workstream