Program Manager, Learning & Development

MedAmerica • Sacramento, CA

17h • $79,600 - $99,500 • Remote

About The Position

Vituity is seeking a Program Manager, Learning & Development to join their team. This role is responsible for transforming business needs into learning solutions for professional development, leadership development, and orientation/onboarding. The Program Manager will align programs with organizational strategic goals, determine program scope, benefits, risks, and success factors, and develop and deliver engaging learning programs using various modalities. They will also manage program timelines and budgets, allocate work, build relationships with stakeholders, and identify/coach speakers and facilitators. The role involves building a culture of continuous learning, overseeing logistics for educational offerings, ensuring smooth program execution, serving as a point of contact, driving adoption through marketing, administering surveys to measure success, communicating program impact, and improving processes. Additionally, the Program Manager will modify programs based on organizational initiatives, evaluate data to improve offerings, facilitate team building and professional development workshops, adapt content to team goals, facilitate the 360 feedback process for leaders, and assist with ad hoc requests. A key responsibility includes creating and managing online content, including developing online courses and curriculum for target audiences.

Requirements

• 5 years of program management, project management, or related experience required.
• Bachelor’s degree in Organizational Design, Business Administration, Behavioral Science, Human Resources Management or equivalent required.
• Minimum of one year experience working with a Learning Management System; uploading content, assigning, tracking, and management of courses.
• Minimum of one year experience with managing and building courses with content authoring tool.
• Proficiency in content authoring tool- Captivate; ability to create e-learning courses.
• Knowledge of effective learning and development methods.
• Familiarity with e-learning platforms and practices.
• Ability to keep abreast of new/current trends in leadership thinking.
• Ability to learn and apply new concepts and organizational structures.
• Ability to identify and incorporate innovative and engaging components into learning programs.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information and provide quality advice.
• Ability to effectively manage a project through the full lifecycle.
• Excellent organizational and time management skills with the ability to handle multiple assignments.
• Ability to use resources effectively and balance the needs of stakeholders.
• Strong attention to detail.
• Ability to establish performance measurements to assess effectiveness or impact.
• Ability to implement process improvement measures into programs and gain buy in from stakeholders.
• Ability to build rapport quickly and establish and maintain productive, trust-based, and effective relationships with a wide array of individuals across diverse client groups.
• Ability to maintain flexibility, cooperation, and participate in cross-organizational performance improvement activities.
• Ability to orient cross-departmental teams to shared goals and project outcomes.
• Ability to understand, design, build, and implement solutions based on learners’ needs.
• Effective and dynamic communicator and facilitator, particularly in using adult learning and interactive methods.
• Ability to develop and deliver effective presentations to varying groups and sizes.
• Ability to actively listen, understand, and respond to stakeholders in a productive manner.
• Ability to co-design approach, timeline, scope, and use of resources with committee members and stakeholders.
• Ability to express ideas and convey information effectively and professionally in verbal and written communications.
• Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.

Nice To Haves

• 3 years of learning or talent management related experience preferred.
• 7 years of program management, project management, or related experience preferred.

Responsibilities

• Transform a business need into the appropriate learning solution as it relates to professional development, leadership development, and orientation/onboarding to the organization.
• Align program with the strategic needs and goals of the organization.
• Determine scope, benefits, risks, and success factors in implementing the program.
• Develop and deliver engaging and impactful learning programs based on learners’ needs and using the most effective modalities such as facilitator led sessions, self-paced/online courses, job aids, on-the-job training guides and train-the-trainer curriculum.
• Run effective team/committee meetings with purposeful agendas, clear communication, and action items.
• Manage program/project timelines and budget.
• Allocate work among program team and provide guidance on a regular basis.
• Build meaningful relationships and collaborate with key stakeholders, executive sponsors, and subject matter experts.
• Identify and coach speakers and facilitators and provide feedback on training content.
• Build a culture of continuous learning through our programs and client relationships.
• Oversee execution of all logistical details of live and online education offerings and collaborate with various departments accordingly.
• Ensure programs continue to run smoothly and effectively.
• Serve as key point of contact for information or guidance before and during the live event for all program contributors.
• Drive adoption within the organization including broad-based marketing and targeted based on intended audience and stakeholders.
• Design and administer program surveys to identify training success, organizational impact, return on investment, and areas of improvement.
• Communicate program reach and impact to stakeholders.
• Streamline and improve processes and learning components to enhance reach and quality of programs.
• Modify programs based on organizational initiatives.
• Evaluate and analyze data and feedback of the programs to improve education offerings.
• Facilitate team building and professional development workshops by partnering with the leader.
• Adapt standard content to meet the team’s goals.
• Facilitate 360 feedback process for leaders including gathering, analyzing, consolidating and sharing feedback, and identifying options for improvement.
• Help with ad hoc requests based on the need of the department and/or organization.
• Create and manage online content.
• Manage the development of online course(s) and/or curriculum for target audiences.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level