Program Manager IV

Empower AI Inc.•Roanoke, VA

1d•Onsite

About The Position

Empower AI is seeking a Program Manager IV with a Secret clearance to serve as the senior program management lead for a reimbursable IT managed services organization supporting the U.S. Army. This is a fully on-site position in the Roanoke and Radford, Virginia area. The Program Manager will oversee complex IT service programs across Army Enterprise Data Centers (AEDCs) and cloud environments, requiring engagement with senior government stakeholders. The role involves leading all phases of program management, serving as the primary point of contact for government customers, developing program plans and metrics, overseeing acquisition and procurement, coordinating with various technical teams, supporting financial management, managing personnel, providing executive briefings, and ensuring compliance with DoD regulations and cybersecurity directives. Support for continuity of operations and disaster recovery planning is also included.

Requirements

Bachelor's degree in Information Technology, Business Administration, Systems Engineering, or a related field required.
8-12+ years of program management experience supporting DoD or federal IT programs.
Active PMP (Project Management Professional) certification OR DAWIA Level III certification in Program Management.
Active DoD Secret Clearance — required at time of hire.
Demonstrated experience managing IT services programs in a DoD or Army environment.
Strong written and verbal communication skills with experience briefing senior government officials.
Working knowledge of Army acquisition processes, reimbursable program structures, and DoD IT governance frameworks.
Experience supporting cloud migration, modernization initiatives, or enterprise IT managed services.
Must be available to work fully on-site in the Roanoke / Radford, Virginia area — no remote work option.
U.S. Citizenship required.

Nice To Haves

Master's degree preferred.
Relevant DoD program management experience may be considered in lieu of a portion of the education requirement.
Experience supporting Army Contracting Command (ACC) or similar DoD acquisition commands.
Familiarity with cARMY cloud environments or Army Enterprise Data Center (AEDC) operations.
Knowledge of NIST SP 800-series, Risk Management Framework (RMF), and FedRAMP compliance.
Experience with cloud financial management (FinOps) in a government setting.
Prior PMO leadership experience within a reimbursable IT services organization.

Responsibilities

Lead all phases of program management — planning, execution, monitoring, control, and closeout — for IT services and support programs.
Serve as the primary point of contact for government customers including PEOs, PMOs, and senior Army leadership, ensuring timely and professional communication at all levels.
Develop and manage program plans, schedules, risk registers, issue logs, and performance metrics in compliance with DoD and Army program management standards.
Oversee acquisition planning, contract administration, and procurement activities supporting IT services delivery.
Coordinate with engineering, cybersecurity, cloud operations, and logistics teams to ensure integrated, mission-aligned service delivery.
Support cost modeling, budget formulation, and financial reporting for reimbursable IT programs.
Manage contractor and government personnel performance, staffing, and resource allocation across program work streams.
Provide executive-level briefings, status reports, and program documentation to senior DoD stakeholders.
Ensure compliance with applicable DoD regulations, Army policies, FISMA requirements, and cybersecurity directives.
Support continuity of operations (COOP) and disaster recovery planning efforts.