Program Manager IV- Duals Transformation

Centene Corporation•Remote-MO, MO

4d•$87,700 - $157,800•Remote

About The Position

The Program Manager IV leads the planning and delivery of strategic programs and complex, large-scale enterprise projects that meet defined requirements and company strategic objectives. The position provides leadership, direction, and hands-on support to matrixed teams to complete complex integration initiatives, and develops and presents executive-level communications to share program updates and facilitate cross-functional discussion. The role oversees program scope, schedules, budgets, timelines, deliverables, risks, dependencies, and execution. It coordinates project managers and business analysts across functions, supports organizational restructuring and team realignment, develops executive dashboards and post-implementation analytics, and creates or reviews training materials. The Program Manager prepares steering committee materials, works with functional leaders to assess risks and escalate issues, and serves as the initial escalation point for project concerns. The role personally builds and manages program structures and artifacts, including integrated portfolio roadmaps, program plans, governance, business cases, funding requests, implementation and readiness plans, decision briefs, and outcome measures. It translates strategy and approved future-state designs into workstreams, deliverables, milestones, owners, dependencies, and operational-transition criteria. The Program Manager leads readiness, adoption, warranty, stabilization, outcome tracking, transition to operational ownership, and program closeout, working through influence in a complex, matrixed organization. This is a fully remote position; candidates may be located anywhere in the United States. Applicants must be authorized to work in the United States without current or future employment-based visa sponsorship.

Requirements

Bachelor’s degree in a related field or equivalent experience.
At least 8 years of Program or Project Management experience.
Previous experience as a functional-area lead managing cross-functional teams on large-scale projects, or supervisory experience that includes hiring, training, assigning work, and managing staff performance.
Proficiency in Microsoft Office applications and project management tools.
Must be authorized to work in the United States without needing employment-based visa sponsorship now or in the future.

Nice To Haves

Master’s degree.
Healthcare and/or managed care experience.
Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
Experience leading complex healthcare transformation across functions, markets, products, or platforms.
Demonstrated ability to personally build and execute portfolio roadmaps, program plans, governance, business cases, and implementation strategies.
Ability to turn evolving strategy into work products, milestones, owners, dependencies, decisions, and measurable outcomes.
Experience as a hands-on individual contributor who leads through influence in a complex, matrixed organization.
Strong executive communication, decision facilitation, risk management, escalation, and stakeholder skills.
Working knowledge of Medicare, Medicaid, Duals, D-SNP, Care Management, integrated care, or health-plan operations; direct Duals or D-SNP experience is strongly preferred.
The supplemental preferred qualifications list 6+ years of program or project management experience.

Responsibilities

Lead large-scale, cross-functional implementation or process-improvement projects, including work with organizational leaders on restructuring and team-member realignment.
Oversee program planning, management, and execution, including scope, schedule, budget, timelines, and project deliverables.
Coordinate project managers and business analysts managing workgroups across areas such as Operations, Finance, and Benefit Operations.
Develop executive dashboards and project-status updates, and coordinate ongoing post-implementation analytics reporting.
Create and deliver best-practice and training information; work with the training team to create or review training materials.
Prepare and deliver Program Steering Committee documents to the Executive team.
Work with functional business leaders to assess program risks and escalate issues as needed.
Proactively manage risks, budgets and forecasts, dependencies, and strategic analysis of business or operational opportunities.
Serve as the first escalation point for project issues and risks; work with project teams on resolutions and risk-mitigation plans, and escalate well-formulated issues to leadership.
Communicate business and technology issues and solutions effectively.
Build and execute integrated portfolio roadmaps covering priorities, sequencing, scope, delivery plans, milestones, commitments, and outcome measures.
Translate strategy and approved future-state designs into programs, workstreams, deliverables, implementation plans, readiness requirements, and operational-transition criteria.
Set work-product expectations, owners, contributors, dependencies, due dates, and acceptance criteria with accountable business and functional leaders.
Maintain integrated tracking of milestones, deliverables, risks, issues, assumptions, dependencies, decisions, and commitments.
Integrate partner contributions and drive execution through influence, governance, documented commitments, decision management, and escalation.
Develop governance structures, executive updates, and decision and escalation briefs communicating progress, program health, risks, dependencies, recommendations, and required actions.
Develop business cases, funding requests, resource and capability requirements, and supporting QAI, AOP, Planview, and other approved portfolio documentation with Finance and accountable partners.
Partner with the aligned Senior Process Improvement Manager to turn approved process designs into implementation plans, readiness criteria, adoption activities, controls, and outcome measures.
Lead implementation readiness, adoption, warranty, stabilization, outcome tracking, transition to operational ownership, and program closeout.