Program Manager IV, Design & Innovation
About The Position
Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs. Manages innovation programs and initiatives of varying complexity, overseeing planning, execution, and cross-functional implementation across the organization. Leads or supports programs—from concept development through testing, evaluation, and implementation—while fostering a culture of curiosity, creativity, and continuous learning aligned with Sutter Health’s innovation standards and values. Shapes ideas into actionable solutions by enabling and supporting frontline staff, clinicians, and cross-disciplinary teams as they explore, pilot, and scale new approaches. Develops and monitors program objectives, manages resources and performance, and advances departmental innovation goals—helping position Sutter Health as a leading innovator in healthcare. Job Description: Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.
Requirements
- Knowledge and understanding of strategic planning, including group facilitation and plan development.
- Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.
- Well-developed communication and interpersonal skills.
- Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.
- 8 years recent relevant experience.
- Bachelor's: Business Administration or related field
- Equivalent experience will be accepted in lieu of the required degree or diploma.
Nice To Haves
- Program management tooling (Smartsheet, Asana, Jira) at scale (multi-workstream tracking)
- Advanced Excel (financial modeling, scenario analysis) + SQL proficiency for data extraction
- Dashboarding & data visualization tools (Tableau, Power BI, Looker)
- Process improvement certifications (Lean, Six Sigma)
- Change management certification (Prosci/ADKAR or equivalent)
- Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives
- Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)
- Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)
- Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions
- Advanced presentation development (PowerPoint) and executive-level data storytelling
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
