Program Manager – Interns

Focus on the Family•Colorado Springs, CO

7d•Onsite

About The Position

The Program Manager – Interns position exists to manage the overall strategic direction of the intern program as well as manage an intern staff of over 30 local active interns annually. Works to ensure that the intern program stays in alignment with the direction and needs of Focus on the Family.

Requirements

Bachelor’s degree in a liberal arts field and/or commensurate experience
3-5 years of broad experience dealing with the public in a service-related industry
Working knowledge of FOF mission, philosophy, values, and objectives
Solid understanding of interning, staffing, program management, change management or related discipline
Experience leading spiritually through Bible study teaching and discipleship
Well-developed social skills
Ability to work independently and use sound judgment on when and what to refer to supervisor
Ability to effectively communicate with individuals from all walks of life
Creative thinking to see solutions outside the box
Ability to think strategically to anticipate ways to meet ministry needs
Ability to produce appealing and persuasive presentations
Ability to develop and articulate strategic program goals and or changes
Excellent customer service skills
Proficient in PC use and Microsoft programs
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values
This role is considered a Spokesperson for Focus on the Family and should represent Focus’ position and tone at all times
Exhibits self-motivation and entrepreneurial way of accomplishing essential duties
Conveys warmth and a genuine interest in people
Demonstrates critical thinking and problem-solving skills
Adept at building and maintaining relationships within and outside of FOF
Emotionally resilient and capable of handling pressure without inappropriate disappointment or personal reproach
Demonstrates strong emotional intelligence and moral character when interacting with others

Nice To Haves

Ability to travel to 1-4 out of state College Career Fairs annually
Must be able to participate in activities scheduled for the interns (i.e.- white water rafting, hiking, volleyball, etc....)
Monitors and reviews all aspects of the intern program to make sure that all resources. human, technical and financial, are being utilized in the most effective and efficient way
Manages a budget of over $100,000 for the intern program

Responsibilities

Continually reviews, updates, and monitors the direction of the intern program to ensure that it is aligned with and supports Focus on the Family’s mission and strategic objectives
Educates self and managers on DOL laws and guidelines around interning. Conducts periodic audits of assignments to ensure the line between employment and interning is clear and well defined
Provides coaching, training, and performance feedback to interns, including participating in discipline and termination with HR leadership if/when necessary
Coaches managers in the appropriate way to manage, reward, and recognize interns
Makes updates and proposes larger-scale program changes to senior HR management to keep program current and vital
Recruits host homes to house interns for their internship
Manages and edits content on the Focus on the Family Internships website page
Develops and maintains effective communication and positive relationships with program interns and ministry partners
Develops and manages new communications initiatives to keep interns informed of ministry information
Evaluates effectiveness of current and other vehicles of communication.
Actively recruits interns to meet general and specific needs within the ministry, including managing the end-to-end application process, interviews, reference, and background checks
Coordinates intern recruitment and outreach.
Works with department managers to find creative ways to meet departmental and ministry support needs through the intern program
Provides leadership in the development and execution of intern orientation
Trains interns on general and specific job duties as related to their assignment
Ensures that interns are orientated to Focus on the Family’s philosophy, core values, pillars, and Focus 5
Works to ensure that processes and technologies are working effectively and efficiently
Participates on the project team for any process and/or technical research, upgrades, or changes and makes recommendations of such to senior HR management
Represents Focus on the Family to community
May also recruit for regular/paid positions
Performs other duties as assigned