Program Manager, International Projects

RED CAT HOLDINGS•Salt Lake City, UT

102d•Hybrid

About The Position

Red Cat Holdings is currently in growth mode and is seeking a Customer Facing Program Manager (PM) for the execution of its uncrewed systems business secured with customers within the Asia-Pacific region. Our Modular Open Systems Architecture (MOSA) compliant products are used within both military and civilian / commercial markets and include Group 1 Uncrewed Aircraft Systems (UAS), First Person View (FPV) UAS as well as Uncrewed Surface Vessels (USV). Contracts and related programs managed can range in value from $100K to $50M+, and the position will frequently be managing multiple programs concurrently. You will be responsible for the successful execution of complex customer programs, overseeing cost, schedule, and technical performance across the full program lifecycle. You will work cross-functionally with, while acting as the primary interface to external customers, resellers, US Government (GOV) and international Gov customers. This role serves as the central point of accountability for program delivery and customer satisfaction. Red Cat has a deep-rooted start-up culture. You must be willing to exercise initiative, work outside of your lane, find work when others are stretched thin, lead when tasked and follow when called for. Our culture is centered on respect, teamwork and accountability. We will win…but we will win together. If that makes you think twice about this opportunity, then this family is probably not the right fit for you.

Requirements

Bachelor’s degree in business, engineering, or a related field (or equivalent experience)
5+ years of relevant Project Management experience in aerospace / defense companies with hardware products
International PM experience in aerospace / defense
Knowledge of export processes and end-user certificate requirements
Willing to take calculated risks and lead through ambiguity
Collaborative, results-driven, and proactive
Comfortable operating in fast-paced, high-growth organizations
Relevant experience working in support of, and in creating Statement of Work, Work Breakdown Structure products and Gantt charts
Proficiency with scheduling software and MS Office products (Word, Excel, PowerPoint)
Strong knowledge of US and international (APAC) Government procurement processes and Prime contractor relationships
Proficiency in program management methods, tools, and best practices
Ability to work effectively with cross-functional teams and government/commercial customers
Self-starter: already knows what needs to be done and will work with the team to figure out how best to do it given priorities, goals and constraints
Strong written and verbal communication skills
Willingness to travel up to 25%; some international travel is required (10% - 25%), typically not longer than 1 week at a time
Primary work location is Teal Drones, at their Salt Lake City, Utah facility; hybrid work negotiable
Active U.S. Passport is required
Cleared / clearable to US Department of War SECRET
This role requires access to controlled technical data subject to ITAR and EAR regulations. Applicants must be eligible to access such data without the need for export authorization. Eligible individuals include: U.S. citizens, lawful permanent residents, and those granted protected status under U.S. law.

Nice To Haves

Semi-fluent in at least one regional language (Japanese, Korean, Mandarin, Thai, Malay, Tagalong, Vietnamese, Khmer, Indonesian, Malay)
Familiarity with APAC regional cultural norms through prior international work / travel, or through other life experience
Experience working with U.S. and International Government agencies
Understanding of US Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS)
Knowledge of DoD acquisition processes and related organizations
Opportunity Capture Management experience
Experience with Microsoft Dynamics customer relationship management tool
Experience interacting with product development teams

Responsibilities

Lead end-to-end execution of customer programs, ensuring alignment with cost, schedule, and performance objectives
Working with Contracts, Legal, Export Compliance, Engineering, Production, and corporate leadership as required to meet all contractual schedule and quality requirements while adhering to export compliance constraints, with regular written status reporting
Managing the successful delivery of unmanned systems hardware, data, and services against orders secured
Demonstrate proven experience and skills in team building, time management, conflict resolution, communication, briefing, presentation, strategic thinking, marketing, and literacy in the program management disciplines
Demonstrate proven leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, holding yourself and others accountable, and conducting quarterly reviews
You will be crucial in business resource planning/tracking in coordination with other corporate entities (engineering, operations, finance, shipping, compliance, business operations and business development teams) and responsible to form a team that can fulfill program requirements
You will be the driver in ensuring program issues are identified, tracked, and resolved to achieve the success of the program
You will be responsible for conducting routine meetings, researching/fact-finding and negotiating/interacting with product/program stakeholders
Working with Business Development (BD) and their regional Sales Representative / Reseller network to facilitate the establishment and execution of Co-Manufacturing enterprises in major countries of opportunity
Supporting BD in their capture of new business, in the form of pricing & proposal support efforts, leadership for flight demonstrations at or near the factory, and the support of BD-led customer meetings at the factory, customer locations, or at tradeshows
Establish and manage program controls, metrics, and success criteria
Identify, assess, mitigate and report program-level risks and issues
Lead program reviews and execution meetings with customers and executive leadership
Manage scope changes and communicate impacts to internal leadership and customers
Monitor and analyze data across programs to identify trends and drive continuous improvement
Establish and communicate program priorities across cross-functional teams
Ensure adherence to company policies, processes, and compliance requirements
Perform additional duties as assigned