Program Manager- Intensive Family Preservation

Wheeler • Hartford, CT

10d • Onsite

About The Position

The Program Manager oversees the overall programmatic functions, administrative functions and oversight of daily activities, including clinical supervision of staff and the program budget. The Program Manager provides leadership, motivation and support to staff, manages the referrals, admission and discharge process for the program, and ensures the integrity of the program model.

Requirements

• Master's or Doctoral degree in Psychology, Marriage and Family Therapy, Social Work, Counseling, or other human services, license eligible related field, with at least 3 years in the field.
• Must have valid driver’s license and access to reliable transportation.
• Connecticut License to practice independently (LCSW, LPC, LMFT, or Psychologist)

Nice To Haves

• Experience with early childhood and/or substance use
• Supervisory experience

Responsibilities

• Provides clinical oversight and leadership to programs within the department.
• Implementing, promoting, and sustaining evidenced based and best practice models of prevention, intervention, and treatment.
• Provides consistent supervision and crisis support to staff.
• Assists with budget development and manages financial performance of programs to produce positive bottom lines, to enable support of new program initiatives.
• Recruits program staff and address retention and disciplinary action as needed in accordance with HR policy.
• Works with Director/Associate Director to develop, monitor, and analyze clinical and program performance and outcomes and develops and monitors quality improvement program goals.
• Interfaces and collaborates with funders and other community providers to provide positive system development for youth and families, and to promote Wheeler Clinic's reputation as a quality service provider.
• Ensures program compliance with accurate and timely weekly, monthly and/or quarterly data collection and submission requirements, reviews data to monitor and ensure strong program performance and outcomes.
• Serves as role model for staff to promote strong work ethic and adherence to model specific approaches.
• Creates and implements program development initiatives in collaboration with Director/Associate Director.
• Ensures that staff provides culturally competent care and maintains sensitivity to and respect for clients' cultural traditions, values, and beliefs.
• Leads weekly staff meetings and provides regularly scheduled supervision to clinicians, case managers, or other program staff as assigned consistent with the program model.
• Maintains required Connecticut state licenses, certifications, attends required clinical training seminars, and assists with arranging and monitoring the staff training schedule to ensure that training needs are being met.
• Provides coverage for staff responsibilities and 24 hour clinical and program on-call coverage in accordance with departmental program practices.
• Carries a clinical caseload when needed or appropriate, submits all required documentation and reports in a timely manner, and participates in and promotes quality improvement and outcome measurement activities.
• Reports child abuse/neglect as mandated, adheres to confidentiality guidelines and ensures that the program meets all necessary licensing, regulatory, and accreditation standards, as related to the program, staff, records, facility, and care of youth.
• Monitors staff time and signs off on e-time for supervisees.
• Oversees the orientation of new staff.
• Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Benefits

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health
• Company-paid life and AD&D insurance
• 403(b) Plan, with contributions from the company
• Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive
• Generous paid time off, including: 15 vacation days per year, 8 sick days per year, 2 personal days per year, 2 floating holidays per year, 9 paid company holidays
• Access free and confidential counseling through our Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager