Program Manager, INTEGRITY Initiative

ReadyCT•Hartford, CT

7d•$70,000 - $85,000•Onsite

About The Position

ReadyCT is seeking a mission-driven Program Manager to lead their involvement in the INTEGRITY Program (Integrating Networks for the Training, Empowerment, & Growth of Refugee & Immigrant Transitional-Age Youth). This role involves acting as the primary liaison between ReadyCT and Integrated Refugee & Immigrant Services (IRIS) to drive career-connected learning across ReadyCT Career Pathways within the Hartford school district. The goal is to transform educational opportunities into pathways for economic self-sufficiency for refugee and immigrant youth. The Program Manager will serve as the Hartford site lead, bridging ReadyCT's career pathway infrastructure with IRIS's case management teams. This position requires a dynamic coordinator to embed career readiness instruction, work-based learning, and paid internships, while ensuring accountability for multi-year performance metrics. The program targets 500 unique refugee and immigrant youth (ages 14-22) over three years, guiding them from assessment to living-wage employment or postsecondary advancement.

Requirements

4+ years of progressive project or program management experience within workforce development, youth-serving nonprofits, or urban education systems.
Deep understanding of the unique challenges faced by Multi-Language Learners (MLL), immigrants, and refugee communities (e.g., language barriers, digital literacy gaps, and structural trauma).
Outstanding relationship-building skills with a track record of collaborating across separate organizations (such as school districts, case managers, and employer partners).
Strong ability to balance strategic grant milestones with student-facing, day-to-day operational realities.
Strong verbal and written communication skills.
Exceptional organizational skills and a track record of delivering results on time.
Proven capability to track, analyze, and leverage data systems to monitor participant progress, fulfill grant requirements, and ensure accountability to Key Performance Indicators (KPIs).
Proficiency in Google Workspace, Microsoft Office Suite, and experience utilizing CRM tools like Salesforce or project trackers like Jira.
An ability to multitask, while remaining detail-oriented and flexible.
The capability to work both independently and collaboratively.
Skills in active listening and group facilitation.
Ability to travel frequently within the Hartford district, inclusive of magnet locations in East Hartford and Manchester, for school site visits and employer events.
Proficiency in Google Workspace and Microsoft Office Suite.
Experience with Salesforce or a related CRM system.
Strong ability to balance strategic thinking with day-to-day operational needs.
Ability to perform the essential functions of this role as described below.

Nice To Haves

A passion for education and developing the potential of ALL students.
Experience with Jira and other Atlassian products (preferred).
A bachelor’s degree in education, human services, international relations, nonprofit management, or a related field is preferred, but not required.

Responsibilities

Serve as ReadyCT’s primary operational contact with the IRIS program manager and caseload managers to guarantee seamless communication and wrap-around support alignment for all Hartford participants.
Coordinate across all existing district ReadyCT Career Pathways to embed high-demand sector exploration (including healthcare, IT, manufacturing, building trades, and public service) into participants' formal education.
Align curriculum delivery with IRIS-led vocational English and language instruction to appropriately scaffold work-based learning for younger newcomer populations.
Support the delivery of ReadyCT's Career Connections Curriculum (C3), facilitating career exposure workshops, workplace visits, resume building, and mock interviews.
Co-lead the multi-step internship eligibility certification process, ensuring participants achieve an 80% completion rate of work readiness milestones before active employer matching.
Manage employer outreach, screening, hiring pipelines, and compliant payroll processing for student paid internships.
Rigorously track and report regional Hartford milestones to hit strict cohort enrollment targets (Year 1: 150; Year 2: 175; Year 3: 175).
Maintain data integrity across systems to monitor and document key operational outputs, ensuring 80% of participants complete a personalized Education/Career Plan and 75% achieve pathway placement readiness within one year.
Synthesize qualitative and quantitative metrics into transparent, narrative-driven impact reports for grantors, senior leadership, and the Board of Directors.
Build and sustain relationships with Hartford-based sector employers and industry advisory boards to expand job shadowing, mentorships, and credentialing opportunities.
Support IRIS in cultivating trusting, culturally responsive family integration and parent engagement strategies to enhance student retention and program persistence.