Program Integrity Specialist II

Housing Authority of Baltimore City•Baltimore, MD

About The Position

Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership. At the Housing Authority of Baltimore City (HABC), we offer a competitive benefits package that supports our recruitment and retention goals and meets the diverse, evolving needs of our employees. HABC’s comprehensive benefit package includes: Vacation and Leave Universal leave program 12 paid holidays Health and Wellness Medical and dental insurance Employer‑paid vision coverage Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Free health and wellness programs Income Protection and Retirement Life insurance with optional additional coverage Short‑term disability Voluntary Plans Retirement programs with employee contribution options Position Summary The primary purpose of this position is to support the integrity of the Housing Choice Voucher Program, to strengthen HABC’s ability to maintain program compliance, and to ensure fair and consistent decision-making. Gathers documents, schedules, prepares for, and conducts information hearings and reviews. May hear the case and present final decision. Interprets HUD regulations, HABC’s Administrative Plan, Standard Operating Procedures, and Due Process guidelines. All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

Requirements

Graduation from an accredited four (4) year college or university with a business or social service-related degree.
At least one (1) year of experience in low-income housing, preferably with the Housing Choice Voucher Program.
Possession of a valid Maryland driver's license.
Must be able to be covered under the Authority's vehicle insurance policy.
Successful completion of a prescreening investigation, including verification of employment history and education credentials.

Nice To Haves

One year of direct experience at HABC in HCVP is preferred.
Any equivalent combination of education, training, and experience that provides the required knowledge and abilities may be considered sufficient.
Section 8 Rent Calculation and Section 8 Occupancy certification within 12 months of employment.
Hearing Officer Training within 12 months of employment.

Responsibilities

Identifies and documents program violations, collaborates with inspections, customer service, and case management units. Ensures due process and consistent application of policies; refers cases for fraud review or higher-level enforcement, when appropriate.
Interprets HUD regulations, HABC’s Administrative plan, Standard Operating Procedures, and Due Process guidelines for applicants and participants. Drafts denial and termination notices based on regulatory requirements.
Schedules informal hearings and reviews, processing appeal requests, meetings to discuss mitigating and reasonable accommodation, in lieu of termination. Collects additional evidence for cases. Confirms and certifies witnesses.
Conducts information hearings and reviews. Independently prepares hearing documents, presents program findings on behalf of the HABC Housing Choice Voucher Program during information hearings and reviews documents. Evaluates evidence and may be called upon to hear cases and draft final written decisions.
Reports, tracks, and coordinates hearing outcomes, pending reviews, termination, denial activity, referrals, compliance trends, and risk indicators. Maintains records and notates software and trackers for communication throughout the process. Ensures files are complete and uploaded electronically.
Prepares case files for legal review or referral, when necessary, within and outside of HABC to include Subpoena and Maryland Public Information Act requests.
Works independently, with minimal supervision, making decisions that directly impact subsidy eligibility. Provides recommendations to management on compliance issues, ensuring adherence to Federal regulations and local policy.
Performs advanced regulatory, analytical, compliance, and quasi-adjudicative duties that directly impact participant eligibility and agency compliance
Serves as a resource for new and existing team members
Performs other duties as assigned.